Starbucks

So my wife ordered a strawberry and lemonade but gave us a youthberry. We didn’t realize since it was her first time ordering it. At first she was confused by the taste and thought it was her. She saw the sticker stating youthberry but she requested strawberry lemonade. I heard her loud and clear since she repeated more than twice for her order. They were polite enough to give her another order, but the barista mentioned they ran out of strawberry and he can replace it with blueberry. They failed to mention that they ran out of strawberry before paying for my drinks. My wife honestly didn’t want blueberries so she politely declined and requested with lemon by itself. The barista kept insisting and kept mentioning substituting with blueberry. She then thought of adding mint like a mojito style. The barista brings back the drink and he added frigging blueberries when she DECLINED blueberries added. The barista did offered to make the drink again if she didnt like it, but we had to go to our appointments so we didn’t have the time for a third drink. Now we have a drink that taste like clumpy colgate. Not only did they didn’t listen once, IT WAS TWICE!!! They are nice kids, but they lack to listen to their customers and they rather do whatever they want.

Visited this location today, ordered a venti caramel macchiatto and a java chip Frappuccino. Very disappointed at the quality and presentation of the Java Chip. The drink was pretty much an iced beverage and the whipped cream was not a velvety whip that it should be. I suggest they review their training for hand crafted drinks.

This location is new and pretty good. The staff are friendly and for the most part know the posted menu recipes. I pay for ice coffee instead of making it at home so I kinda expect it to be right. They seem to be a bit inconsistent. But they will make it right when you go back in and say it’s wrong. Sorry for the three stars. It takes a LOT for a Starbucks to get a 5 star review. It’s mostly due to inconsistency when you order. Like 4 pumps of classic should be 4 pumps of classic. But sometimes it’s no classic or sometimes it’s 12 pumps of classic. They have measuring tools for a reason but some baristas don’t like to use them.

I visited this location on 5÷14÷16 for happy hour and my order took sometime when there was not that much customers. Only one girl working on drinks and the 2 ladies working around 5 p. m weren’t too professional, laughing and what not.

Of course the coffee, tea and rest of the menu are incredibly tasty. But what I appreciate even more, is their commitment to their customers and community. Thank you Kayla and crew for your morning smiles, delicious coffee and contributions to Career Connections at WUHSD.

This is honestly one of the worst Starbucks in the area. All the baristas are rude. They make horrible drinks and they’re always just chatting back there. Does their manager not notice that there is no sales? With the exception of Steven they’re all horrible. He’s the only one the stands out with awesome customer service. I always get simple iced drinks and they’re all watered down. Save yourself the the taste of a horrible drink and just go elsewhere.

The service is getting much better at this location! Especially Thanks to Richard he pays attention to detail! Thanks for my drink you make it the BEST!

Just saw one of the baristas come in from taking the trash out jump behind the register start making drinks and peeping foods without wishing his hands. Drinks may not have that high of a risk for contamination, but those grimy hands touching sandwiches and pastries makes me sick. Never coming back.

thank you, Moses, for the great recommendations on the coffee! The white mocha in the coffee was super yum! :):) great customer service! Thanks for being so patient and helpful! :):)

I do not know if it is the bad vibe Celebrity Burger left behind. Only 3 people of their staff seem to care about their job. They simply can not make a drink correctly.
They make no effort to get to know their regulars. It’s a pain visiting them to the point I am breaking up with Starbux. Wether you ask for a simple frapp or a very ornate affogato. They will be sure to let you down.
I’ve called the attention of management. I’ve contacted corporate. Yep they screwed up my drink again. They just do not care.

Not satisfied at all. Waited in the drive thru for about 15 minutes, ordered a strawberry smoothie, got to the window to pay and they tell me they can’t make any smoothies because they’re out of bananas… really???

Pleased to have driven down Whittier to find a new Starbucks! Staff was very friendly. Our drinks came out really good! Not sure what her name was, she was tall, fair, with black hair… Super sweet barista who definitely made sure all customers were happy. Definitely coming back!

Order a venti bold with shot, got a grande instead. Went back in and told the lady is this a venti she’s like no, I ordered a venti. Ok she says, doesn’t make a fresh drink she just pours the grande into my venti cup. I asked did u add a shot? Oh I just poured the other into it, her manager tells her make a fresh drink. I got charged for a venti and got a grande. Ok one thing that was important to express kindness of a mistaken drink served. But no mention of sorry about that or my mistake or here’s ur fresh drink my apologies. Bad service, had to walk in cause drive thru was over following

They don’t know how to make regular drinks at all. I was looking forward to this location but forget it. Ice mocha was like watered down pale coffee. A caramel frappuccino was also pale and flavorless.

This location opened a few months ago, they have ample parking and a great location easily accessible from the main street whittier blvd and a local side street. Upon entering the seating area and the line to order are very spacious, neat and well organized with a great selection of Starbucks merchandise. There a a number of high bar stool seating here which is very nice. I wish they had more outlets for devices, this location is very conducive to working, with back ground music that is not to offensive. There is really nice outdoor seating with umbrellas to protect from that hot sun. This location needs a periodic sweeping of the floors and outside areas in addition to cleanliness of the tables.
The Starbucks coffee and food are awesome and the service is very fast and friendly, a wonderful staff

This new location is very spacious and has ample parking. The employees are are all very nice and accommodating. I know there are many locations but having one so close to home with a drive-​thru makes it convenient, especially when making the trek from Whittier to work on the west side.

Went through the drive thru earlier today and there was no wait. This location is 100% better than the one at Beverly and Norwalk. Staff was friendly and professional. I was in, out and on my way with my correct drink order in no time. This is my new go to location. Norwalk and Beverly Starbucks will never get my business again!

Okay! Carlos is the sweetest drive tru person ever! He is very funny and just honest really amazing. When I pulled up to the window it was another cashier and he was so cute! Ha, but my point is that he as well was a great person! They both gave me such great customer service! I love this Starbucks more than any of the others ones in Whittier

Now open since only September 18^th — another Starbucks location in my home town of Whittier. Located on the Southwest corner of Whittier Blvd and Broadway, this is a brand new ground up location in Northwest Whittier. This location has abundant parking and a drive thru. Business hours are 5:00 am to 10:00 pm and it’s en route to the 605 freeway which is convenient.
The interior is large and there’s plenty of outdoor seating as well. I’ll surely be a regular here.

Brand New! Good size location to sit and hang out, also has a drive thru and plenty of parking.