The Home Depot

Lack of proper staffing at this location. Came in to get some keys made and of course nobody was around. Asked an employee to page someone, 10 minutes later still nobody. Appears to be this was throughout the store. I definitely won’t return for anything large, rather drive to lowes a bit further away!!!

I had gone to purchase a Microwave.
I found 1 and had it sitting on a cart.
I had asked the Cashier if she could call someone to help me lift the 40lb. Microwave to my cars trunk as I have Injured my arm and can’t use it.
She paged for assistance.
After No Response she said that if I walk to garden area someone might be there.
I Left upset (Because I never ask for help.
I’m 62 retired and injured).
I then came back and asked for a Manager because this was not Right.
The lady came right out to my car with her Walkie Talkie and as I opend my trunk she stood 2 feet away and Called for Assistance.
After waitig again for a few awkward moments with no response, A big Construction dude walks by and offers his help.
He picked it up and placed it in my Trunk.
What a kind sole that man was.
Home Depot: Shame On You !
I gave 1 star because there was not a O.

Waiting!!! 10min still waiting customer service us horrible was here on friday trying to get a washer and the associated was on the phone. Waited about 10min and by the time he acknowledged me it was to late. So I’m back today on monday the same associated is in the phone and he tells me his off his shift is over to go to customer service and i told the person on the services desk he was off so I’m still waiting. And it’s no used for me to go to Lowe’s or other home depot it’s the same every where

While I enjoy the products @ Home Depot, I am no longer happy with this company’s protocol re: their credit card. Whatever you do, do NOT get a Home Depot credit card as they ding you with hidden charges right and left. Cancelled mine!

Best Home Depot I have ever been to ever around 4:20ish the workers are great. You wouldn’t believe how many people helped my love and I finding wire, showing us the aisles where they carried the wire, asking us what kind of wire we needed and helping us find out the price of some wire that was missing the price and stocked strangely. We left happy and satisfied with their services. I highly recommend this location.

Went to Home Depot today to pick up some herbs and soil. Instead I locked my keys in my car, the garden department was so helpful and trying to find away to get my keys out. Going above and beyond what their job title and description is

I’ve been to many Home Depot’s, but let me tell you. Other than home improvement, if you’re really big into gardening or just having fresh plants and flowers, then this place has a huge variety!
I love tulips and you’d think with Spring and Easter right around the corner, they’d be all over the place. Most places do have tulips, but most often the flowers are bloomed and don’t last very long. When I got here, there was someone putting a huge selection of all sorts of arrangements, out for display. The tulips I purchased, were a mild hot pink, with a little fusheia. Just beautiful. They also came with a packet of powder to mix into your vase of water at home, so the flowers last longer.
I found so many lovely arrangements, and for almost any budget. I also found vegetable seedlings, as well as floral trees and fruit starter trees too!
Inside, the staff was friendly, inviting, and not over-​bearing. Everyone said «hello», and also offered any assistance.
Really like this locations a lot!

I come here for all my needs, especially for my pluming, they have this gentleman by the name of Glen, real knowledgeable. The only guy that knows anything in this place. Never go with anyone else cause I guarantee you will have to come back and return the part they told you to buy. Take my word for it Glen is the guy to see to buy the right part and will give you advice on how to get the job done right the first time. Thank you Home Depot for finally hiring this man. Probably the only one that knows anything.

For the most part hubby and I know what we are coming for and usually look for it on our own. The times that we have gone and have had questions, we look an employee and they go out of their way to help. I’ve seen how they work together to either look for something or will find it for you. Some are very knowledgeable about the products. We were in the carpet area and I it’s unfortunate that i cannot remember the lady’s name. She was extremely helpful and showed up the samples that are given to take home.

Easy to find products but employees need to learn where their own merchandise is inside the store. Had to ask 3 different employees to find what I needed but other then that the service is good.

The BF ordered a tool chest online to be picked up in store (showed available) and everything was paid for and taken care of. Got an email confirmation about 1 hour later saying it was ready. About 3 hours later we headed over (about 30 minutes away) to pick up the unit and turns out it was an open boxed item that was already assembled, used and returned by a previous customer.
Not only were we not expecting it to be opened and assembled (worried that it wouldn’t fit in our car) there were missing pieces… We were asked to sign for the order and that they would go get the item. But when they brought it out it was all assembled and we had already signed for it. We weren’t offered any type of apology or credit. Ugh… store manager of this location sucks.

This is the worst f. king Home Depot ever been. There is 4 aisles no workers not even one. I don’t know if they’re short of staff or what I’ve been waiting for 33 minutes. No one showed up f. K this Home Depot

Love, love, love this Home Depot! We bought a house a few months ago and are working to make it our own. We average around 4 times per week coming here. We’ve had wonderful service here, however one gentleman (Jorge) continuously goes ABOVE and BEYOND to help us. If you’re fortunate enough to meet Jorge, you’ll know what I’m talking about.

Today I ran in to do a gardening project. I got friendly help in gardening and in the store. Ben was fabulous and attentive. I packed up my car and forgot my new door mat in the shopping cart. When I drive back Ben let me know he tucked it away in the cart corral. He had a big smile when he saw me return and was happy that I came back. Home Depot needs to hire more employees like Ben.

One of the worst home depots I’ve been in. This store is full of lazy incompetent un-​knowledgeable associates. Then i stood at the pro desk during constriction hours with no help.

This place is the worst you can go to people use lowes I wanted to return 6 water heathers they gave me hell no customer service what so ever .
For the first time I spent 4 hours in a store getting no where. They make it sound so good where you can return something but when you want to get it done its mission impossible.
I gave them all the serial numbers and they said it’s good bring it in I had to bring 6 of them and then when it got to refund the computer said no managers are clueless and powerless .
Staaaaaaaaay awaaaaaaaay.

I’m a Lowe’s associate and this place is actually pretty clean. Unlike the home depot off La Mirada and Imperial. 3 stars because I’m impartial towards the Lowe’s in La Habra. That’s my hardware store.
(This one was just closer to home and my other job)

I LOVE my neighborhood Home Depot because 1) they have everything I need for my delusional DIY home projects I pick up from Pintrest 2) they have the best Christmas trees (not necessarily the cheapest, but the best nonetheless!) and 3) there is always a handful of eager beavers waiting to assist you because they think you are a damsel in distress (Please! My dad was a contractor, I know my way around tools. But yes, you can carry these paint cans to my car. Thank you!)
It’s huge, it’s clean, they have great service… I have never encountered an orange apron on the floor that didn’t ask me if I was finding everything ok. I get copies of my keys done while they mix the perfect metallic paint for me, and you can conveniently check yourself out (literally! They have little cameras at their self-​checkouts.)
Another thing I love is their plant and gardening area. While I myself am not much of a gardener (I can’t keep plants alive. Or fish. Hmmm) I love to take a peak and imagine that they all belong to me. Sigh.
Ok, back to reality: My Home Depot has yet to fail me… and I just knocked on wood because I have a habit of f*cking up a good thing.

I don’t come here often of course because let’s face it, I’m not fixing sinks or toilets. BUT when I do have to come I find it enjoyable. I like seeing the set up of the showers or kitchens and all the things they have in the store. This particular store is large and has great parking.
I had to come here to pick up lamps that I ordered online and there was no wait. The guy who helped me was really nice. He ended up giving me my order and I realized I ordered like the smallest lamps in the world (they were soo cute) but they were just not what I was looking for. He was super nice and returned my money with no questions and a smile. I have returned things before and have never had a problem.
I continued to shop and when I checked out the lady who was helping us was also very nice and helpful. I have had nothing but great experiences when I have to come.

I love this Home Depot.
In a nutshell, because they have great customer service, usually have what we need (if they don’t, they will suggest other alternatives and also refer you to local resources) and they are one of the few in that area that is clean, well stocked and have employees on hand when you need them.
Also the parking is great. It is also nice that it is very close to where I live.
Nice short sentence story: It use to be the Sundown Drive In, if your old school from the hood, then you remember it.