John D. Gagnon, DDS, PA and Matthew E. Robertson, DMD

I think you can recognize a problem person when you read one. Too bad Megan M. Was so difficult. It changes your attitude from wanting to help to please leave. I am Dr. Thomas J Foley, DDS, a WICHITA dentist for over 20 years. I and many of my Colleagues refer to this office. They are excellent surgeons. We don’t refer to specialists who our other patients have had bad experiences with.
Regarding the CT issue, Although DENTAL CTs have been around for 10 years or so, CTs in general have been around much longer and the science on General CTs is plentiful. I would consider implant planning without a CT as being beneath the standard of care. I think Megan M’s review was unfair and probably a reflection of the attitude she put into her appointment.

My dentist had referred me to a different oral surgeon, but I chose Dr. Robertson because I liked the reviews I found for him online. I was actually looking forward to this appointment because I am anxious to get my dental implant underway. Unfortunately the reviews about Dr. Robertson are overinflated, so take note. To begin with, the clinic’s scheduler is ill-​informed because, despite describing my condition in depth while scheduling the appointment, I was given misinformation about what was needed. I was told my initial consultation would include the necessary panoramic x-​ray and I would be provided with a treatment plan based upon the findings. Once I got into my appointment the nurse told me they would be doing a CT scan. I told her I was not told about a CT scan, asked if it was absolutely necessary and told her I was not prepared to make a decision about that on the spot. I felt like I was being up-​sold! On top of that, I brought up my concern that a lot of research suggests avoiding CT scans unless absolutely necessary. Dr. Robertson proceeded to treat me like I was dim, referring to the fact that they’re considered completely safe and that no long-​term effects have been reported. Mind you, this was less than five minutes after he told me that dental CT scans are a new technology that have been around for less than 10 years. He got snide when I pointed out the disparity in his «information.» To top all of that off, he couldn’t even provide me with any specific information about the scan and sarcastically half-​laughed when I asked for information to take home so that I could mull it over. He then had the gall to say, «You go home and think about it, then come back when we can have an intelligent conversation about this.» Who could have an intelligent conversation with an arrogant prick who is devoid of the proper medical information? This guy has no place in the medical profession. He shouldn’t be working with people in any profession for that matter. Dr. Robertson had better bet that even if I decide to move forward with this procedure, CT scan included, I will not be doing so with him. Thankfully his nurse was very nice and after he left the room she apologized to me. I have a feeling this isn’t the first time she’s had to apologize on his and the clinic’s behalf. Their only saving grace was that they didn’t make me pay for my appointment, but I had made sure to point out multiple times during our conversation that I felt it was a waste of my time and money to have come.