They are very proud of their service and parts, by that i mean expensive. i went in to there store to buy a part don’t even remember what it was asked them if they could check my 6pin to rv 7 pin adapter real quick, which i know any decent shop has a tester that cost a whole $ 40 to do this at the most. i was told they could check it but it would be shop time $ 65 an hour. it would have taken 2 mins at the most but i checked it myself with a test light. they don’t have parts for anything bigger than a lawn trailer on hand they get them from Redneck trailer supplies for the bigger stuff as far as i know i heard them talking on the phone to them, so might as well skip the middle man and go to Redneck which i have had excellent service from and they had the parts in stock. they can farm your alignment on your trailer out to Atlas spring and axle if you would like to pay the middle man price or just skip it . renting a trailer talk about crazy $ 1400 for a week for an enclosed to haul motorcycles. ? thats just what i heard while i was waiting for my part. do not quote me on that.