I’ve been there twice now both times the same server and she was fantastic. The food was underwhelming. The pizza was over cooked, black on bottom with a crust so hard cutting it required strength I don’t possess. The mushrooms on the pizza are canned and the sauce tasted like it came from a can as well. The fish and chips, fish was bland, tarter sauce bad but the fries were very tasty as were the ribbon fries. Trip #2: nachos, wings, potato skins & ribbon fries. Nachos were stale and lacking in cheese, honestly I think they were microwaved then had a salad thrown on top. Not sure how you can screw up nachos but they managed it. The wings were grossly undercooked, the barbecue wings were deep fried wings with BBQ sauce poured over as an afterthought, the«loaded» potato skins were anything but loaded and so greasy I could barely eat. Again, ribbon fries were fantastic as was service.
Michael D.
Évaluation du lieu : 2 Haydenville, MA
What a shame. I had high hopes for Riverview. After the last 2 disappointing restaurants that lived here, I had hoped someone would finally turn it around. The first time I ate here, it was 2 weeks after it had opened. It was packed, the service was lousy, the food was mediocre… But I chalked it up to growing pains. I went back on a recent Friday night, and it hasn’t improved much. It was mostly empty. The people who were there were more interested in getting their blackout started than food. The waitress/bartender was very friendly, and answered my questions. She really sold me on the hand cut fries; Fair Fries she called them. I ordered a Mushroom burger, medium, with American cheese, lettuce, Tomato, Onion, and Mayo. And an Angry Orchard to wash it down. So the food came out, and it was depressing. A large, stark white plate, with a depressing burger and a pile of wet, soggy… Are they fries? I don’t think they can call them fries. You have to fry them to call em fries, not just soak them in grease. These aren’t fair fries. They look like them, but they were so mushy, floppy. Just gross. The burger was way below average. The meat itself was ok flavorwise, but it was very unevenly cooked. The outside was cooked well, but the middle was medium. Not sure how you accomplish this, but they did. And of course, it showed up all wrong. Swiss instead of American, no lettuce, tomato or onion, and a tiny dob of mayo in a plastic cup. Just depressing. I know better than to send food back in a place like this. F-it, I ate it anyway. I didn’t finish the fries. I’m 330 pounds, and I didn’t finish the fries. Do you know how bad fries need to be for a fat man to leave them behind? And I would gladly pay an extra dollar for a burger that came with a side of slaw too. A biker guy pulled up at a nearby stool, he seemed like one of the regular bar flies. And he ordered his fries«burnt». Wish I’d known that was an option. I think the biggest insult was on the check. $ 4.25 for a bottle of mass-produced domestic cider. The burger was reasonable, but the booze is ridiculous. I realize the bar biz is tough, but that’s crazy markup. Honestly, the waitress was the only good part of the experience. I suspect hey won’t survive the summer, unless they make a huge turn-around. Hey Gordon Ramsey, want a project??? (barely) 2 stars. Won’t be returning.
David S.
Évaluation du lieu : 1 Whately, MA
Wait staff very inexperienced. Drinks took over 20 mins. Specials where over cooked and when we complained to the owner, she denied there was anything wrong and comped only one meal. Waitress seamed to not pay attention to our table and was hanging around elsewhere and ignoring other tables even though it was not a busy night. We had to find a different waitress to order more drinks and appitizers wich is very annoying. Mixed drinks like margaritas were pretty much virgin margaritas. Buffalo chicken salad was some iceberg lettuce with buffalo tenders thrown on top. Presentation was terrible. Sautéd veggies where basically mush. Burgers as good as you would get at a cart on the side of the road. Nachos were very scarce for toppings. But on a better note the fries are amazing but I will not be returning just for them. Even though I really like there other restaurant in hatfield(double d’s).
Tim T.
Évaluation du lieu : 1 Windsor, MA
Poor service, bland overlooked food. Drinks took forever and were weak. Pool costs a dollar… nice new table though. Will not be returning.
Justin G.
Évaluation du lieu : 2 Worcester, MA
The wait staff was very nice, and the price was good, but the food needs to get better. Salmon filet sandwich with asian slaw and fries was ok. Both the fish and fries were bland. The salmon filet was small, only filled ½ the bun, either they should use a larger filet, or a smaller bun.