Every time I go in I get lots of friendly help. I researched in the store for a month before I purchased anything besides samples and the staff was still great! Loved their resources from wallpaper books to booklets with coordinating paint colors for mistake proof design. This place is great. Been 6 months since I painted my house so I called for an extra gallon to change one wall and staff again was terrific. Without my asking, they pulled my computer file to confirm sheen and brand. When they couldn’t find it in computer, they called me and asked for my painters name. Then they found exact spec in his account and had it ready for me in 15 minutes. Amazing customer service!