Oasis Day Spa

Spotless facility, gracious, attentive staff. Be prepared for a blissful experience.

I got a root touch up this past weekend, and the lady who did my hair wasn’t rude but not overly friendly either. She touched up my roots, and left me there for 50 minutes. When the dye washed out, she mentioned that it looked a bit bronzy or orange, so she put in a toner free of charge, which was nice. After blowing out my hair, you could see that it looked bronzy, orange, and yellow. At the time, I wasn’t sure if I liked it or not, but it really didn’t look good. A gave it a couple of days, and decided after the 2^nd or 3^rd day that I really didn’t like it, and it really looked awful. It looked like a bad dye job, like I could have maybe done a better job myself.
Well, I called a receptionist, who has been there for years, who I really like. She mentioned I could come later in the week to have it fixed, as I probably just needed a toner, and she also mentioned that it would be no charge, which was a definite question I had regarding getting it done.
When I got to the salon today to have it fixed by the same lady, which is normally not a big issue, but I guess it was in my case. I waited 20 minutes, and she came out. She confronted to almost immediately about why I didn’t like the color, and that it looked great, and that my hair was «orange» when I came in, and she «fixed» it. OK, first off, saying someone’s hair is «orange» is unprofessional, and my was absolutely not. She then told me that she would have to charge me for product to fix my hair. I then informed her that I had spoken with the receptionist earlier in the week, and she mentioned I could come in to have my hair fixed, and there would be no charge, and that is why I was there. She then went off about how if she doesn’t charge me it comes out of her pocket, and she has family and kids to support. First off, a salon shouldn’t charge their staff for products used on clients, ever, unless they steal or use and excessive amount. To fix a unsatisfied customer’s hair, that should have been fixed before I even left the the salon the first time, should be absolutely fine, and its good customer service. Plus, we all have families and kids, and our own lives to support. That information was unnecessary and unprofessional. Before she even went off, and should have gotten the owner or manager to talk further about the situation at hand, instead of telling me I had to pay or else it would come out of her pocket. Eventually, she said, I could get the owner if you wanted, and yes, I would like to talk to her. She then rudely corrected me that it was a he, and in fact, I knew that there are two owners, husband and wife, and I was assuming I would be conversing with the wife.
The owner came out and tried to tell me that my hair looked great, and how it looked so much better than it had when I came in. OK, first off. He didn’t see me when I came in, nor did I interact with him at all, I NEVER saw him at my visit. So that was a lie. Then, I explained to him the situation, and he recognized that there was miscommunication, and that the receptionist shouldn’t never said they could fix it for now cost. Again, what kind of salon is this? Normally, a salon with attempt to fix their mistakes, and make a customer’s hair satisfactory if they are unhappy, its just good customer service, and if there are charges, which normally there are not, then you would tell the customer.
Eventually, I just got fed and with being bombarded by the hairdresser and owner, in the middle of the salon floor, and I started crying. What a great place, with great owners and employees, huh? They are so rude and not understanding that they make a customer, who has been going there, spending lots of money of services, for over 7 years, cry because they couldn’t even help fix a hair color mistake that was the hairdressers fault in the first place. Nice.
Eventually when I started crying, the their attitudes completely changed, and were trying to be nice to be all of sudden, and now they would allow my hair to be fixed with products, with no charge. But that didn’t stop the owner to try to sell me hair products that they just get in, called «unwashed» shampoo. ARE YOU SERIOUS? Both of the owner and hairdresser should have actually stopped, paid attention to the customer, me, and help with fixing my hair. Instead, of the owner trying to sell me products. The hairdresser tried to start small talk with me, like I ever want to talk with her again, seriously.
As mentioned before, other salons, such as Stephen and Burns, Orbit, and Indigo, would absolutely fix color if a customer was unhappy with the job done, and most likely free of charge, as it would be the hair artist’s doing in the beginning. Plus, if charges were to needed to be applied, they certainly would never treat the situation like I experienced. The salon at Oasis day spa is unprofessional, and their quality of cut and color in inconceivable to the end hair styles and color they produce. Stay away!!!

Love my visits to the spa! I go about once a month for a massage! Very friendly people and excellent massage therapists! Drinks given to people who want them! Its very clean and air conditioned!

Loved my spa day today. Annie gave me a facial and a salt glow. Both treatments were great. She really made the day feel like it was all about you. My skin and body feel amazing. The only thing is that I wish she extracted a little more during the facial. I still see a couple of blackheads, but definitely nothing serious. Still loved it.
Someone had mentioned the wait area was really small. Not sure how much bigger you are looking for because it was definitely cozy, and not as cold as mentioned.
Note: they do not accept tip on credit card. It is noted at the reception desk, but just in case you miss it :)

I had my hair cut/​styled by Alexa (sp?) in August, and it has been the nicest haircut I’ve had in years. It looks good everyday, requires minimal styling and I receive lots of compliments. I have had many much more expensive haircuts, but Alexa understood what I was looking for and delivered it. Thank you!

I was in VT a few weeks ago and had the pleasure of spending a few hours at Oasis Day Spa AND I LOVED IT. I had a 60 minute massage with Donita and a 60 minute facial with Annie… both were wonderful and sent me straight to my zen place!
Let’s start with the massage… Donita listened to my issues with my back and neck and knew exactly how to work them out. It was a perfect deep-​tissue, knot-​defying massage that left me feeling like a bobblehead.
As for my facial… Annie was amazing. Massages are part of my well-​being routine but facials are a treat. And this was certainly a treat. She took her time accessing my skin’s needs, and throughout the facial she would give me tips on what to do after the facial to keep my skin healthy. She recommended some products that they sell but never in an aggressive way which I appreciated. For both treatments, the rooms and beds were cozy, the music and temperature just right.
And lastly but certainly not less important, the people really make this place. Customer service and comfort seem to be their top priorities. The owners, Jeff and Stephanie, could not be more lovely and gracious. During my visit they were walking around and making sure their customers were satisfied and comfortable.
If you are looking for waterfalls and steam rooms, you won’t find them here. With that said, you aren’t going to pay those kinds of spa prices either. Both treatments were incredibly reasonable — $ 80 for deep tissue and $ 70 for facial… can’t beat that! The waiting area is comfortable and has a great selection of tea and coffee, and lemon water which I love. And another perk are the comfy robes, which a spa just isn’t a spa without those.
I look forward to my next visit to VT, and Oasis Day Spa!

We went here to get our nails done prior to my friend’s wedding. They would only accept us in sets of 2, so that two people could get a manicure while 2 people got pedicures. The manicures and pedicures are done in different rooms, which is weird.
We had to wait around FOREVER to get our pedicures and we’re not really sure why. We waited easily for 45 minutes without any reasoning why.
I’ve absolutely had better manicures than this one. I’m not sure why it wasn’t going on flat, but it was weird. Staff was mostly friendly and engaging.
This place is absolutely overpriced. For the 4 of us to get this mani/​pedi package was over $ 400 combined. That’s crap.
We returned the next day to have our hair done for the wedding. They did a much better job styling our hair than painting our nails…