I have just started traveling for business and before didn’t find an Applebee’s I didn’t like. This place has made me rethink that totally. Service would have been faster if they use turtles. That might be risky for guests that wait too long. They might eat the turtles. Management was totally unresponsive. Several tables we complaining about their meals. We had wrong potatoes serve with the entrée. When they did bring the baked potato that was ordered it was too cool to melt the butter and it was lumpy. Our server tried valiantly to get things right but the back room was just not there. He apologized that they had several people quit recently. From our encounter with the manager that staff turnover is very easy to imagine. Will not be returning there for service or food
Jay C.
Évaluation du lieu : 3 New Orleans, LA
Haven’t eaten at an AppleBees in a long time… We had a few appetizers the pulled pork sliders, shrimp. The appetizers were good. I had a steak and my son had a burger, my wife had a salad. Overall the food was good and we must have got a good waitress because I can’t complain about the service. I can’t say it’s a place I will rush to visit again, but if I am in the area I would stop by.
Terry H.
Évaluation du lieu : 2 Cleveland, OH
My wife and myself went Saturday evening about 6:30pm and were told there would be a 25 min wait. We looked around restaurant and it was ½ empty and could see empty booths and tables. I asked the hostess why were they telling people 25 min wait with all the empty tables, She told me the kitchen was behind and they were not allowed to seat any more people. At least three other couples came in and were told 20 to 25 min wait, all of them decided not to stay. It seems like a bad policy to tell people they will have to wait in the lobby and lose business, rather than seat them and get their drinks and be comfortable and then tell them kitchen is a little slow. Why would the kitchen be behind with a small crowd?. When we sat and ordered food it came out very quickly and was very good .Just crazy policy to me
Elizabeth M.
Évaluation du lieu : 1 Cuyahoga, OH
Service sucks at this location Cassidy was out server. Waited 15 minutes for drinks. Crappy crappy crappy experience
Mitch S.
Évaluation du lieu : 3 Donnelsville, OH
An easy walk across the lot from the Courtyard where I was staying. The food was really good — chicken portobello entrée. The service was OK, not great but not terrible. The atmosphere was really good for me as I was wanting something a little calmer than Texas Roadhouse which was total insanity when I was there last. I will definitely return when I am in town again. The reviews I read previously are really harsh compared to my experience.
Chevy G.
Évaluation du lieu : 2 Painesville, OH
Stopped there for an appetizer and a drink. I waited for 10 min at the bar for the bartender to finally come over and there were no other customers. Was not offered a menu just a drink. I ordered a bloody mary which was the worst I’ve ever had. Only slight alcohol(which I watched them pour) and all juice. No hot sauce, salt, pepper or garnish. Then I recalled liking the chicken won ton tacos from another store. It was good. I witnessed the manager who had no clue how to use the computer ordering system and the staff there were all dressed down like they were laying around their house.
Joe F.
Évaluation du lieu : 3 Columbus, OH
The restaurant has decent, but not great food at this establishment. There are better options in the area. The service was timely and the staff was personable.
Neal E.
Évaluation du lieu : 2 Haymarket, VA
I was hungry and needed a snack — so I walked over from the Courtyard next door and sat at the Bar. Ordered their chips and queso cheese offering. Was hoping for something more like Nachos — but Oh well! The food comes out as a basket of chips with a queso serving and some salsa. There was not enough queso to go with the amount of chips they serve you. I did note they had Rebel IPA on tap — which is about as close to offering a good craft beer as they get. Service was very good — even if the food offerings were rather meh.
Liz C.
Évaluation du lieu : 2 Pittsburgh, PA
I didn’t have high expectations at all after reading the reviews. I only gave a 2 because they have rebel ipa on special on tap. They have now screwed up my SALAD2 times and I’ve yet to get the third attempt. And no, it wasn’t a complicated salad. I just asked for no onions. Bartender was very nice though. It’s not her fault!
Charles S.
Évaluation du lieu : 1 Saint Charles, MO
In the words of Sulu, oh my. Dirty, drinks sub par; my martini was horrible and I can’t wait fir my food order. Go elsewhere.
Deanna S.
Évaluation du lieu : 3 Chicago, IL
I don’t think anyone comes to Applebee’s with high expectations, do they? Met a friend for dinner here and ordered an Apple Cider, Bourbon Steak with veggies. The steak comes out on a sizzling platter and it was decent. It wasn’t overcooked and not overly fatty. Good seasoning, too. My friend got the Wedge salad and another steak and she said both of hers were good. It’s It’s a good place to take kids.
Richard G.
Évaluation du lieu : 2 Willowick, OH
Give this place one star I went there on a Tuesday afternoon the place was dead empty I ordered a hamburger and french fries with the cheese on the side I got the burger added my condiments to it and cut it in half as I normally do the burger was stone cold in the center I asked the waitress if she can send it back and have it refired because it’s raw she rolled her eyes and said Okay this is my third bad experience at this Applebee’s location this Applebee’s is in desperate help of new management and new cooking and waiting staff I will go the extra 15 minutes to the mentor Applebee’s where their more experienced and a prideful restaurant
Ashley W.
Évaluation du lieu : 1 Cypress, TX
Gave 1 star because I had to. I ordered dinner over the phone and went to get it and when I arrived they were not taking credit cards. It was just a salad so I was only told 10 minutes and the credit card machine had been down for awhile. So why wasn’t I told that over the phone? I tried to call today and order because I’m staying at the hotel next door and it’s easy and the closest place. However, I asked if they were taking credit cards today and was put on hold which I think she just left the phone off the hook and then a minute and a half later someone just hung up on me. Applebee’s is a crappy restaurant and will always remain crappy no matter the redecoration or new menu. If you can’t get decent staff no one is going to want to go. I thought I would give it a try but I’m done now.