SpringHill Suites Philadelphia Willow Grove

Meh, definitely I’ve experienced much better…
Stayed two nights. The staff was friendly, worked hard, deserved compliment. Room and the common area was clean, no problem. But the rest is just meh, and here is why:
Room air conditioner made terrible «vroom-​vroom-​vroom» noise. I complained to front desk (at 9pm), but no-​one showed up to fix it, so we could not use it first night. After two additional complaints next day, they finally replaced it with a quieter one, but it stunk cigarette smoke, like it just was pulled out of a smoking room.
Everything in the hotel reminded a dorm — cheap furniture, cheap carpet, cheap bathroom fixtures — everything was just cheap (though all was in good working condition, except for the AC). Same with common area — everything looked and felt cheap.
The indoor pool: the water was terribly cloudy and dirty, I could not see the bottom (even though the pool was only 4−½ feet deep). I took my chance to enter the water and found a nasty snot floating in front of me. Just disgusting! I believe the staff was supposed to keep an eye on water condition, and close the pool if it became unsanitary.
Bottom line — I will never stay at this place again. I better pay more, but have normal rest, more cozy room, and clean pool

Nice rooms — though as many have noted they’re not true suites, they are clean and the beds are super comfy. The staff and the service they provided us were top-​notch.

Spent two comfortable nights her, beds were very comfortable, rooms were spotless. The employees went out of their way to make us feel at home. The only drawbacks were signage getting to the facility off the turnpike was poor, and the breakfast was fair. It is a fine place to stay!

I recently stayed at the Springhill Suites for my wedding weekend as did all of my out of town guests.
Darlene was the absolute best and took care of everything for me. She sent me a list of all of the guests that had booked with the hotel, she personally made my hotel reservation, made sure that all of my guests received the out of town bags that I made and even printed out a list of my guests and the rooms that they were staying when I checked in.
The rooms were very clean and looked brand new. I was very happy with the rooms and I am very picky when it comes to hotels. My room was very quiet and I slept very well.
My guests loved the rooms and enjoyed the complimentary breakfast in the morning. By far the best complimentary breakfast that I have ever had in a hotel.
I highly recommend staying at this hotel!

Have stayed here many times for work and have been pretty happy with this location.
The staff is professional and helpful.
The hotel seems clean and well taken care of. My only concern would be that occasionally some rooms look a little tired. But not overly.
Good location with a lot of food options relatively nearby.

Nice and affordable. Quick service and clean rooms. Breakfast was disorganized, but free. Cool beans.

Great hotel, with a friendly staff. When I checked in the front desk workers were very friendly and answered my questions and even told us where to park so that we would be closer to our room.
The room was a suite and was very contemporary and clean. The living room area had a couch and a desk and there was a kitchenette with a fridge, microwave, and coffee maker. The bed was very comfortable.
This hotel offers free breakfast. It was ok and nothing to write home about, but it was free so I can’t’ complain. This was a very nice SpringHill that had definitely been recently updated because the décor and furniture was very bright and contemporary. I would definitely recommend this hotel.

Springhill Suites in Willow Grove became my home away from home for 4 nights on a recent stay for a wedding that I was in. I definitely enjoyed my time here.
The rooms are very spacious and my husband and I were able to fully spread out. I appreciate that there is a microwave and fridge in each room and the living room area is a nice spot for relaxation.
All of the employees were very nice and accommodating. In the lobby, there is a market where you can buy snacks and beverages (which comes in handy when there is no bar in the hotel). There is also a complimentary breakfast offered daily, which had good offerings and hot coffee.
Finally, the wedding that I was a part of rented out the conference room in the hotel so that we could have a place to relax and get ready for the wedding. It was a nice touch. Although Springhill Suites is not in the most convenient location, it was a nice place to stay in the Willow Grove area.

We recently stayed here while visiting some family for the holidays. I love situations where you are actually more pleased than what you had anticipated. This hotel was just that. It was not anything over the top or too fancy but it was just right. Staying with family you want to be in a comfortable environment. The lobby was clean and they had all of the amenities at hand if you forgot anything at home. We got the double suite with a fold out bed. Although the double beds were really small… the cleanliness or the room and clean bedding really made up for it. I did feel really comfortable staying here for the weekend. The breakfast was decent… again, not anything too fancy but they did provide a good assortment. And for free, you can’t complain about that.

It’s not a bad hotel. Room was clean, fitness center was in order. The breakfast left a little to be desired, but other than that, the stay was quite reasonable.

Their idea of a suite does not compare to a true suite. They have the smallest sleeper sofas I have ever seen. Their mattress does not fall under typical Marriott standards.

I stayed here for one night over Labor Day weekend — overall a good experience. Only negative is the lack of restaurants to walk to in the immediate area. No big deal though since I was only there to sleep. I also have status at Marriott so I was given an end unit which was nice and quiet. Overall a clean/​nice hotel and does the job!

The best thing I can say about this property is that it was inexpensive. And I would probably return but I might look around instead.
Room service slipped the card under my door at 10:00 AM. That seems a little early to give up for the day.
Three times I tried to use the printer in the lobby. It didn’t work.
The towels in the bathroom were aged and could use a good refresh.
Beds were less than comfortable.
But the room at the end of the hall was mostly quiet and the free wifi worked pretty well (other than the annoying need to re-​authenticate what seemed like twice a day).
I’ve stayed in other Springhills and I’ve stayed in better.
I did not try the breakfast. I did try and get coffee from the lobby. At least twice, they were out of creamers.
Note that the entrance is actually on Commerce, not on Maryland.

Not the best flag in Marriott’s portfolio, but not bad for the price. Generally, clean and the «suite» is better than the average hotel room. Quite possibly the slowest elevator on the planet.

A Haiku
You can’t serve Turkey
Canadian bacon and
Expect good reviews
Room is great for nothing going on on the outskirts of Philly, but Canadian turkey bacon? Really? I’m writing this review from the breakfast area now. That’s how serious I consider this offense.

Wonderful service, good pricing and amenities. I have a 19 day reservation and I’m happy to say, I will gladly be back when I need to visit this area again. The pool and jacuzzi are clean, housekeeping is excellent and their continental breakfast is superb.

The décor is bland and corporate, the breakfast is bland and corporate, and the coffee is colored hot water. Still, the place is well cared for, the rooms are clean, the beds comfortable, and the location is great: direct access to the Turnpike and central Bucks County (and my in-​laws). I think that Marriott cornered the market on a particular framed print… it seems to appear in all of their properties (do they move it from room to room when no one is looking?).
Wouldn’t stay here for the charm but would stay again for the convenient location.

I stayed here several times during May through July 2007… between one and five days per stay. The best thing about this hotel is the people who work at the front desk. They have always been excellent. Rooms are standard Springhill suite type. Breakfast buffet is total value for money! You can really fill up to keep you going for several hours. Yes, they have a waffle-​maker that works! Carabba’s Italian grill is within walking distance if you want a fancy dinner. Lots of businesses within 5 minute drive, such as super-​walmart, best buy, grocery stores, etc. On average, i paid around 130 $ per night.

I stayed here in Aug 07 for a wedding near by. The rooms were clean, staff great, and the a/​c worked great. They have plenty of parking and a great breakfast as well. It is a little of the beaten track but was 10 min from where the wedding was.(Cairnwood Mansion)