Willowbrook KinderCare

My granddaughter went to this childcare and I feel I should relay the incident that lead to her being taken out by her parents. She was about two years old and having a difficult time adjusting to this daycare. One day when my DIL picked her up, she was told by the daycare that her daughter (my granddaughter) went down for her nap around 8 am (???) and didn’t «wake up» until 2 pm. Excuse me? The first red flag was her taking a nap at 8 in the morning when she just woke up maybe two hours before and usually didn’t go down for a nap until around 11 am. The second red flag — uh, she «napped» for six hours? That’s impossible. Her naps were usually two hours or less. So, what was she doing for six (count em’ SIX?!) hours in a separate, darkened nap room? We will never know.
This took place when the weather was still nice and the rest of the class was probably outside playing for at least part of this time. Which leads to the question: Who, exactly, was watching or looking in on her during this six hour span? Apparently no one. When questioned, my DIL got attitude from the director. Bye bye Kindercare and hello to a better daycare option. More expensive, yes. But this was inexcusable and constitutes negligible care (in my opinion).