I wish I had seen Lorraine’s review before hiring :( I tried calling Ed and their phone is not in service. I finally found an alternative number, and then he said he would call me back but did not. This is why we are unsatisfied. After paying $ 400, the following was not done: *They did not clean our kitchen sink at all. In fact, it was dirtier than when we left and they had even left a dirty yellow rag inside the sink, as well as a dirty rag on our dish drying rack. *They did not clean our pantry, which we had specifically showed them and instructed them to throw out all non-tuppawared items. We had a mouse problem in the pantry and needed it throughly cleaned and sanitized. They said they would do this — but they did not even touch it. *They promised to clean all empty drawers. They did not, which was very obvious because our tenants had a black dog. The bedroom dressers and nightstand drawers had dust, dirt, and dog hair in them — clearly uncleaned. *Master closet shelves were only half dusted. *They did not get the crud off the bathroom sink fixtures *They did not remove trash to the dumpster as promised *They did not return downstairs shelving to the wall after cleaning behind it. *They did not vacuum behind the bedroom dressers or one of the night stands.