Wm. H. Scott Funeral Home

Ever since my father passed in 2010, I have been intending to write this review. It is difficult given the painful and sensitive subject, but Scott Funeral Home deserves the praise.
I did price shopping. Scott Funeral Home was quick to match local prices.
The memorial involved a church, then the cemetery, then a restaurant. They worked closely with me on planning the details, and helping with newspaper notifications, thank you cards, and the like.
Our family chose cremation. The cremation facilities are in another suburb. I let our contact know that I wished to drive along to accompany my father’s body as it was transported to the facility. When I arrived for this, they instructed me to follow the hearse. I was surprised when another Scott Funeral Home vehicle pulled up behind me. They made it a funeral procession! For just one person, just one car, and not even technically part of the funeral ceremonies. While unexpected, I felt it was very dignified, and I was deeply moved.
The day of the funeral, our contact was not available and Scott Funeral Home had someone else step in. I was very concerned about this, as I had gone over all the details with the original contact, we had a printing error on the directions to the restaurant that needed to be communicated to the mourners — it seemed to be a fiasco in the making and too much to think about with everything else going on. My concerns were unfounded. The substitute took care of everything smoothly and calmly. It was a great relief for an otherwise difficult day.

Although this place has been traditionally used for generations by many east Wilmette families (including my own), the time has come to break with the past. While I can’t speak for all employees there, the man who worked with my sister-​in-​law caused so much grief and pain with his hard sell tactics and self-​promotion that it made the whole situation much worse. This «gentleman» was very proud of the fact that he followed his father in this business, but all his years in this business must have inured him to the suffering of others. Plus, while I am not privy to the actual financial arrangements, rom what I have been told, the cost was exorbitant. It is so sad that there are people and organizations that thrive on taking advantage of those in their worst hour.