Dunkin’ Donuts

I hope the management reads this.
At 8:50PM, Last night (Sunday December 27, 2015), we placed our order –one measly medium tea with milk and sugar — in the drive through lane. After ordering said tea, we got a very big fat rude «YUP» as an acknowledgement. For a second we sat there astonished/​confused, a mix of both for such an abrasive tone. Then we got a «you can drive up to the window».
Ok, miss miserable, we will…
Window opens and the woman for some reason didn’t know what we ordered and acted huffy when we repeated that it was one medium tea with milk and sugar.
I do not believe that was a complex order where someone could be confused and maybe a little frazzled. The place was dead. I think this drive through operator needs to lose the gruff attitude. There are four other Dunkin Donuts in Wilmington all within 1.5 miles of each other. We will not return to this one.
We usually tip close to what the cost is of the item but she got zero.