Frank S Luxl, DDS

Dr. Luxl’s office was good enough to see me while visiting Wilmington on a Saturday morning. The office as open and judging from the emptiness of the waiting room, I wasn’t taking anyone else’s place, but still, kudos for them seeing me. Unfortunately, that’s where my graciousness ends.
While the staff was friendly and helpful, Dr. Luxl himself was not what I’d call a ‘warm’ person with a gentle bedside manner. The (very expensive) veneer on one of my front teeth had broken off on the trip, a result of my bad finger-​nail biting habit. It came off in one piece, so I thought bonding it back on would be a no brainer. The fact I was recently uninsured had me particularly nervous.
Two hours in Dr. Luxl’s office, most of it in a chair, and the absolute, raw drama he went through on telling me how the veneers just don’t work, how I would need to do them all over again, how he just didn’t know if he could bond this back on, yadda yadda yadda. I was literally sweating with anxiety and fear in this man’s chair from his stammering and fussing over how he just didn’t think he could do this. At one point, I became SO angry, I was about to take the little veneer from his hand, give him a four-​letter word goodbye and head to the nearest convenience store for a tube of super glue.
What Dr. Luxl lacks in bedside manner, he equals in gross self consciousness with any hint of concern for his patients’ comfort and well being. In the end, he bonded the veneer on, insisting I would eventually bite into a sandwich to see it crumble. Its been six month, the veneer is still there and I think Dr. Luxl should have had more faith in himself and his craft.
So, thanks to Dr. Luxl’s office for seeing me, and to Dr. Luxl for FINALLY putting my veneer back on; but I’m afraid I’ll never go back unless I want the torture I experienced that February day.