PAC Auto Body and Paint

Took our female driven 2011 Subaru STI to ozzy for some body work, bumper, hood, fender flares, side skirts and hood pins paint and install after being recommended by a friend. Sounds awesome right? Yea guy totally fuked us. We just asked for some paint work and wrap… Nothing a true PROFESSIONAL CANT HANDLE, but he managed to make a 45,000 car not only look bad but ruined. Painted components do not even match the original color of the car, there’s huge scratch on the passenger door the length of a football field, car was released to us with more compound on the car than paint, and on top of that, fender flares were secured on by screws (from home depot) and not the rivets that were provided to him, hood pins he didn’t even start, there was a huge paint chip on the front bumper on a fresh paint job, and on one of the fender flares the black paint turned ORANGE. Car is BLACK, NOT ORANGE. And he wants 2200 dollars for this. Car seriously came into the shop on better condition than it came out. Best day ever was when the car stepped into the right body shop. The car is at more reputable shop now fixing his pathetic excuse for body work. They should be calling you soon ozzy, to figure out what you did after they get done laughing. This guy Ozzy had one job, ONE JOB TO DO. If you want crap work for top dollar price, or your Floyd Mayweather and you just don’t care about money, then this pathetic charity case of a shop is the one for you.
BUYER BEWARE
He talks a good game, but cannot deliver at all. take your bossiness there at your OWN risk

Best in the business. PAC will cater to your needs, not the business. I’ve had both my personal vehicle done and insurance work. Great communication every step of the way and the finished products looked amazing. I recommend all my customers and personal friends to PAC Auto Body without hesitation.

Ozzie knows his stuff! Took my Datsun here to get it painted and they had it looking show car worthy! Ozzie is pretty passionate about his craft and you can tell by the cars that leave here! He has great turn around times and is genuinely a nice guy!
There were a couple of trouble spots on the paint after I picked it up, but Ozzie brought it back and made it right! Great Service!

Sorry to leave such a poor review, but for the work these guys did, I feel like I won’t feel rested until I’ve gotten this off my chest!
I had recently gotten my car repainted and as luck would have it, the car was soon involved in its first accident not more than 1 year later.
Now when I had the car repainted, the place I originally took it to (Angry Panda Fabrications) did an excellent job! Car looked fantastic, brand new, better than most vehicles leaving the showroom; damn near flawless, and the finish was almost mirror like (which I obviously paid for).
Unfortunately, the shop had closed down – another victim of the recession.
Searching the net, I was referred to Ozzie and PAC. Pretty much glowing reviews all around, and from seeing his work with drift cars, he saved plenty of them from the junk heap. That should’ve been a clue as to their quality of work, as drift cars aren’t generally known for their stellar paint jobs, but I trusted his abilities.
The damage to my car was limited to the front driver’s side door/​fender, with possible frame damage to the A-​pillar.
Having him inspect the car, I was impressed that he was able to tell the car had been repainted, and where a couple small dings were repaired as well, so I went ahead and trusted him to do a fine job.
As far as service, Ozzie would get 5 stars. «Seems» like a nice enough guy doing honest work. They even provide a rental car of your choice for the duration of the repair.
Where they fell short was everything else. I was surprised he finished as fast as he did, as he called me a couple days later. Reluctantly, I made the drive to pick up my car. At first glance, car looked great, after all it had a a new fender/​door. I was ready to take off when the window had trouble rolling down. He told me everything was swapped from my old door, so there shouldn’t be a problem. Maybe it needed some adjustment/​lube? They went ahead and sprayed some WD40, and now the window finally worked, though sluggishly. I noticed a new scratch on the tint, and one of the interior trim panels was missing a screw/​cover, and Ozzie simply told me accidents happen. No offer to have the window retinted – hmm that’s fine, as long as the rest of the job was smooth.
I get home and have a closer look at the job they did, and am sorely underwhelmed at how awful they did at painting the fender/​door. The only thing they got right was the color. Orange peel everywhere, it looked like they applied the paint with a brush as I saw streaks in a couple spots. What’s worse, overspray everywhere, on the hood, headlights, and somehow, on the other doors. The door they picked up must’ve been sitting in a junkyard for some time as that would explain the window having trouble rolling down, and the peeling vinyl and weatherstripping. I knew they were going with a used door, but they could’ve put some effort in getting something that went with the rest of the car.
I noticed something off about the exterior trim. It looked tacky – shitty like whatever parts he touched on my car. They managed to paint over the trim, and I distinctly remember them not being painted. I called him up to discuss the trim, and the rest of the car and he claimed he only touched what needed to be repaired, and that the trim had been painted like that previously.
I happen to have photos of the car at the time of the accident, and reviewing them with Ozzie, you could clearly see the trim was unpainted. He told me to come by and he’d have them replaced – great, that’s the least they could do…
Additionally, I had also asked him to try to repair a small dimple on the passenger’s front fender. They did, and the repair was so obvious. They simply filled it with putty and shot over it. Again, more overspray, poor prep/​painting, and the repair looks worse than the bloody dimple it had previously! I was expecting a paintless dent removal type (like with suction cups), but I guess that was too much for them to handle.
I used to enjoy washing the car after I had it repainted by the first shop. After having it sent to PAC Autobody, I can barely look at it. It just pisses me off, knowing I probably could’ve taken it to a Maaco and gotten the same results. It pisses me off just writing this review, knowing most people will be satisfied with his work.
I had the car at his shop probably some time in 2010, and it’s 2012 and I still feel like shit when I look at the job he did.
Bottom line, he did a lousy job, wouldn’t quite call it crap, but close – and tried to make his work look good (blending) by screwing with the rest of the car.
I’m sure he’s probably still in business, as his work is good enough to get by most people’s standards. Maybe that was my mistake? Going to a place where people on shoestring budgets take their cars.
I’m no daddy warbucks, but lets just say for a little more than double what he charged me, I had the entire car painted beautifully. he couldn’t even handle a door/​fender!