Pizza Hut

I ordered online a pepperoni and green pepper large thin pizza Friday, June 24,2016 from this establishment. I ate 3 pieces. I woke up at 1:30 AM and was extremely ill to my stomach until 3:30 AM
When I went in to pick up my pizza, the kitchen was dirty, water was on the floor and the place did not look clean.
I should have cancelled my order, but they showed me the pizza and it looked okay.
I will not order from there again.

Save your money. Service very slow and the whole place is dirty. Cold old pizza on the buffet. Empty containers in salad bar. Terrible.

I placed an order from these fuck heads over an hour ago, and when I called to see why I haven’t gotten my fucking food some inbred asshole answered the phone and gave me a stroke with the amount of retard the fuck face on the line had engineered into his autistic fucking brain. The dick had no idea how to speak in coherent sentences, so now I’m sitting home with no food because the shit dick employees at pizza hut can’t get the extra chromosome out of their tiny brains. I hope they all know the devil has a special place in hell for each of those assholes who run that shitty fucking establishment.

Ordered a medium pepperoni and medium cheese pizza for delivery tonight. It arrived 45 minutes after ordering (2 miles from home). Both pizzas were not baked completely and cold! I have ordered from this Pizza Hut (Kirkwood Hwy) before and have had the same terrible pizza. Just thought I’d give them another try. As the saying goes: Three times you’re out!

Ordered a medium pie. (Meat lovers) for dinner. THE PIE WAS READY as promised in 15 – 20 mins
Also ordered chocolate dunkers for dessert.
A computer screen on the counter showed our pie as being cut .had it on 2 minutes as promised
We enjoyed the pixza very much. As well as the dunkers
.cant say anything bad about this Pizza Hut

Amateurs. I have always loved Pizza Hut, and have been so disappointed over the last few years. I ordered online tonight at the Kirkwood Highway store. It’s usually about an hour or longer although I waited one time over 3 hours only to be hung up on repeatedly and they actually NEVER showed up at all!
It said that it was over an hour, which I would have just ordered somewhere else if I had realized but it was too late. They called from the store right about when the order time was quoted saying that my food was ready and sitting there but the driver was out so I could either come and get it or wait another 45 minutes (assuming that the food would be cold garbage) I went to pick it up.
It was cold, and tasted like it was sitting around. I didn’t even eat it. They also had me waiting there while the manager did paperwork for an employee. I had to ask to have the «convenience fee» or delivery charge to be taken off and wait while she checked the employees paperwork.
I would probably pay more to have a decent pizza like the old Pizza Hut but instead keep ordering and hoping for the best but they really are terrible. I will try to make this the last time.
Lastly, on the website I couldn’t even find anywhere to email which is just dumb. It kept trying to get me to sign up for rewards. Thanks but I think I’m good on your rewards, crappy service, cold pizza, and bad attitude. I’d really just like my money back, and they can take the garbage pizza out of the trash if they want.

This is the worst of the worst pizza huts I’ve ever visited! I had the worst service in the entire world. Here’s the story. I order a pizza at 4 pm on a Saturday by phone. They tell me 20 minutes. I give them 45 minutes because if you’ve ever been to a Pizza Hut anywhere, they are known as being very slow. I get to the kirkwood hwy store and it’s not ready. One of the 5!!! Yes 5!!! Teens tells me they are just putting in the pizza? Not a soul in the store. The place was filthy, (I guess it’s too hard to put down the cell phone to do some work!) so of course you know where I told them to put the pizza. If you are someone who can’t put the phone down at work, seek help.

Worst experience I have ever had, and I grew up as a youngster loving Pizza Hut. What in the hell happened to this place? Poor service, VERY dirty, uncleaned tables and so forth. When we left there were 9 empty tables that still had not been cleaned up. 2 of these tables (right across from us) had dishes on them BEFORE we got there. We had to sit around filth during our entire dining experience.
I took pictures as I plan on sending them to their corporate office. Wish I could post them on here…
NEVER going back!!!

Pizza Hut is a good brand but employees are a mess very careless and food takes forever you call ahead they said 30 mins but you gave them at least 10 more and went you go to pick up your food they just started to prepared are you kidding me. … last time I left and went to little Ceasars more cheep and a way faster LOL

Ordered delivery twice and both times over 30 minutes late. Plus the pizza is terrible. This place should be shut down.

They take forever!!! Unfortunately, this is the closest Pizza Hut to where I live. They say about 20 – 30 minutes for pick-​up, but it usually takes at least an hour. I always end up waiting and then I wonder what the hell are they doing during that hour… If it takes longer and you are making customers wait then offer $ 5 off, a free soda, or something for the inconvenience.

This place is the worst pizza spot around it sucks big time so much stuff went wrong I do not think I can type it all cause it would look like a Stephen King novel. Just stay away and for the love of god please please never ever ever ever go to the bathroom there

On the short list for most depressing place on Earth along with North Korea and the Eagles’ Super Bowl trophy case. Run down (ripped booths, mismatched chairs) and seemed kinda dirty. But, if like Rob E. you get that pregnant lady craving for deep dish… Pizza Hut is still pretty good. And cheap. Servers were nice enough; I actually feel bad they have to work in such a sad environment.

There is a reason that their business is dropping. Last three orders were didn’t show for delivery, the next rude on phone, and the final was a wait and not even «I am sorry». No more visits for me.

This is the absolute worst Pizza hit ever. They ALWAYS tell you your pizza will take 3 hours. It’s ALWAYS LATE. They NEVER know what to tell you when you call and say «My pizza is late. How long?» They just say
«All orders are out.» Not it’ll be another 40 minutes (which is usually the case) or it will be there in 5 minutes.
Nothing.
We HATE them. Hate ordering. Hate getting delivery. Wish there was a place to give a survey on the ticket.
What happened to «30 minutes or less»
Jerks.

Unprofessional people. Saw a guy putting his hand in the carrot jug than eating than putting his hand back in. Mind you this is the refill jug for the buffet. Anyway they are always out of stuffed crust pizza and in an attempt to be funny they come off as arrogant and unapproachable.

Like a full-​term preggers lady, I had a craving one night. And heck, since all their pizzas are now only 10 smackers, I figured what the hey. Plus, i have a soft spot in my heart for the great huts of pizza.
This was the family dinner spot growing up. Every Friday night we’d pile in the blue Chevy station wagon and head over to our friendly neighborhood Pizza Hut. An hour later, my mom would have 2 cheese shakers in her purse and we’d all be stuffed to the gills with greasy pan pizza. Then we’d head home for TGIF… man, that Urkel was a character! But I digress…
So this place is what it is… the pizza crusts are frozen, it’s unhealthy as all get out and the quality is inconsistent. Man, I wish it didn’t taste so darn good.