Planet Fitness – Wilmington – Middlesex Ave

Women’s bathroom unkept, showers dirty, no AC, machines constantly out of order. This place is falling apart. I have complained to management staff before but they do not seem to care. I would love to know who the owner is and why he/​she thinks this is acceptable. I have been to several other PF’s and its like night and day. Even the one in downtown Boston is nicer than this one! The only reason I still go here is the convenience to my house.

I’ve been a member for 2 years I don’t find the equipment broken down all the time like some of the reviews say.
I do how ever wish the staff would do something about the kids who take up a machine to text. I also would like the black area to have security of some kind. I pay for it and I can barely use it because anyone can go in. You know for a fact everyone that goes in there are not paying $ 19.99. The AC is terrible I try to find a treadmill under a vent.

When I lived in Wilmington two years ago, this was my gym and it was fine. A good deal, local, etc. Unfortunately, it looks like they have let it become the local hangout for tween boys to come and socialize, drop their weights, and yell across the gym at each other. Not sure why the desk attendants can’t hear this as it is all too obvious to me when I don’t have headphones in either, but I guess they are just paid to take your money as you walk in. As a side note, they don’t seem to have any plans to replace the poorly chosen wall material which has been crumbling for at least three years now.

This is the worst gym I have ever been to in my 30+ years of going to gyms. Filthy, equipment is usually broken, hot (they don’t put the AC on to save $)and the staff just talks behind the counter and does nothing to fix the situation. I now go to the Andover PF and it is the exact opposite. Wilmington is poorly managed and poorly owned. PF corporate needs to do something about this place. Gives the PF brand a real bad name. Like other reviewers, I would like to give this place zero stars, but that not an option.

Would give zero stars if could. Asked attendant to turn on AC as its about 80 degrees in here. Was told that the controls to the AC are locked and only the manager has access… but …and I quote «it should get cooler in a few days».
Not to mention every 3^rd machine has an ‘out of order’ card on it
Go anywhere else but not here!

This isn’t my normal planet fitness, I was traveling and went to this one. It was fine, but they are in major need of a renovation. The treadmill I got on first was broken, and the machines just need an update. The staff didn’t seem super friendly on my way in or my way out. It looks like they only have massage chairs as opposed to the hydrobeds that some have. I’ll be back when I’m in the area because it is the only one, but it would be great if they gave this one an overhaul.

If I could give no stars I would, just a horrible gym, not sure you could even call it that! Steer clear it is a waste of money!

Beware this gym in hot weather! It was 85 degrees inside a mostly empty gym yesterday, and I have found that to be the case on many hot days throughout the many years I have been coming here. I have asked lots of times why the gym is so hot, and the useless kids that work there just either give you a blank stare or tell me that «they’re looking into it». Well, how long does it take to fix the problem, years? Obviously the a/​c unit is too small for the space, but apparently management is too cheap to remedy the problem. Enough is enough, I’m looking for a new gym.

Ugh, Planet Fitness.
If you want a cheap gym, where you have to wait for equipment, and you DON’T need to shower at the facility, sure go to Planet Fitness. Seriously, I don’t find their staff helpful at all. They seem more bothered than anything if you ask for help or to get in to the tanning booth.
No classes, which is a BIG drawback for me. I was paying the 19.99 for unlimited, when I signed up was told there was NO commitment, guess what If I cancel before JUNE, I have to pay a 58 dollar fee… hmmm?
I don’t like this location, they only have stand-​up tanning beds, so if you want to have that relaxing tan try Danvers or the new facility in Reading.
Seriously though, if you tan, get a membership at PF instead of the local tanning place, WAY cheaper and unlimited. If you want to go to a good gym with great classes, a clean locker room, a sauna and great people head over to LA, it’s ten dollars more a month, but for me it was TOTALLY worth it.
Spin class!

I joined this location last November and have been disappointed since. The gym itself is ok, equipment is in good working order and room is kept clean. However, the locker rooms are a cesspool of bacteria. The showers are small (I’m 5’8″ & 190 and am cramped in them), the lockers are small, the bathroom area is disgusting. It appears it is only cleaned once per day. There isn’t an exhaust fan so when a stall is used, better have an oxygen mask handy! There isn’t hot water for showering so hope you like taking cold showers. The only good thing about joining here is that I luckily bought the top level membership which allows me to go to other Planet Fitness gyms. That’s a good thing because this one is a loser.

Unfortunately the Wilmington Planet Fitness cancellation policy is an obstacle even when you have been a paying member for 3 years. I live in Wilmington and mailed a letter from my home to the Planet Fitness in Wilmington requesting the cancellation of my membership (Policy states they require a written letter dropped off in person or sent via snail mail). I called a week later to confirm my membership was canceled and they claimed they had never received my letter and I should have sent it certified mail. Really? My letter got lost going from Wilmington to Wilmington?
The new BSC in Woburn is amazing. Totally worth $ 49 a month.

The Planet Fitness chain boasts about being a «judge free zone» and in the case of this Wilmington location, I would agree. The atmosphere is relaxed and staff is consistently friendly and helpful at any hour; late night or early morning are both options as it is open 24 hours a day during the week. This location is rarely crowded, has a ton of space and is always well air-​conditioned.
All the equipment is brand new and very easy to use. Machines at the gym can often be intimidating and the little signs on each machine really do a great job of explaining how and why to use them.
Being that it is such a big chain of gyms prices are extremely affordable and specials are frequent. Plus extra perks for VIP members, free tanning and half priced beverages.