Quentin was awesome! He took plenty of time with me to make sure I was choosing the right mattress. He’s an expert and great to work with.
M S.
Évaluation du lieu : 5 Wilmington, NC
Awesome customer service! Treated my middle school age daughter & her friend as they were customers as well. Very knowledgeable about the merchandise. The manager(Quentin G. and sales associate(Stephen S.) have earned two life-long customers. This was one shopping experience that was actually enjoyable(I am not a big shopper, but recognize wonderful service when received). Highly recommend ! Wish i had gone to this store first.
Ellen T.
Évaluation du lieu : 1 Wrightsville Beach, NC
Atrocious customer service. I waited from 1:00 — 5:00 for my mattress delivery. When it didn’t arrive, I went online and clicked«Chat Now.» Instead of a chat, I got an email saying they’d get back to me in the next two business days. I called. After more than thirty minutes they said they had an inventory problem and the delivery date had been changed to four days further out. I obviously had not been notified of the change. I canceled the order. The only reason I gave it one star is because, Debbi, the saleswoman I bought it from was good.
Kristi B.
Évaluation du lieu : 5 Wilmington, NC
MaryAnne was so great to deal with. I wasn’t ready to purchase a bed the day I went in, but I left with 2 «I love my pillows» because of her customer service. She makes you want to buy from Sleepy’s. When I am ready to make a bed purchase I will go back just to purchase from MaryAnn.