Suburban Wildlife Control

I called Suburban Wildlife Control because I was hearing things from my attic. Loud things. There was a lot of banging around, and twice I also heard growling and snorting. Upon inspection, Alex assured me that I couldn’t possibly have raccoons inside the attic, but I could have squirrels and mice. So I signed the contract for him to come back the following day to set traps for squirrels and mice.
Bob and Alex showed up on day two, but because I had to work, my mother-​in-​law was at my house waiting. They put up mesh screening on the outside of the vents to my attic (which had mesh intact on the inside already) then set mouse traps up in the attic. They advised my mother-​in-​law that no squirrel could get into the attic, so no remediation would be required for squirrels. They set up mouse traps in the attic which «the man of the house» would have to check himself. Bob and Alex spent 45 minutes at my home, didn’t fulfill what we agreed to, and seemed to be most concerned with being paid. And it wasn’t cheap, I assure you.
To date, we’re still hearing the noises but not one mouse has been caught. And I am confident that’s because it’s not mice we have a problem with. I wrote an email to Bob and expressed my dissatisfaction (especially since he charged me for squirrel services he didn’t provide) and he asked me to call him so he could help. To be honest, I have no intention of having this company back. I took time off from work, spent a lot of money, and in the end, there was no resolution.
I’m sure somewhere there is an honest, reputable company who can help with your animal issue. In my opinion, Suburban Wildlife Control isn’t that company.

I contacted Bob after my daughter woke up to find a bat flying around her bedroom. Bob’s name was given to me by someone who had also used him for a bat problem and he came highly recommended
I was completely freaked out about having had a bat in the house and Bob got back to me immediately and came out to assess what was going on and made recommendations on how to remedy the problem.
His price was more than fair especially for the amount of detail he and Alex put into the work that was done. They checked everything around the house and spent a lot of time making sure things were sealed up properly. Bob checked out things both inside and outside.
His work is guaranteed as well
We are very satisfied customers. Crossing fingers we have no more bats but if we happen to we were assured by Bob that he will come right back out.

My husband and I contacted Alex and Bob at Suburban Wildlife Control when we woke up in the middle of the night with a bat in our bedroom. Alex came out on that afternoon to give us a quote for sealing off the attic area. Being 7.5 months pregnant, they were able to get the work done on the following day. This was amazing and we were extremely appreciative. The pricing for the work was great for the service we received. Both Bob and Alex answered all of our many questions and explained their process in great detail. We could not have asked for better service and highly recommend them to others.

Bat control services performed on our home 9÷17÷13. Two men spent almost 4 hrs. using hydraulic lift to access roof/​chimneys from 9 am — 12:45 pm or so. After work was completed, we were walked around our home and given a step by step review of what was done at each evidenced roof/​chimney point of possible bat entry. As of today, 9÷28÷13, there is no new evidence of guana (bat poop) in attic. Two year guarantee on work. They, also, proofed for flying squirrels/​mice to insure that these newly placed seals were not eaten through by these other critters giving bats renewed access points. While this additional service was not in the contract, it does help further secure less possibility of call back within two year period requiring large equipment transfer to and from our home.
I broke my own rules, though. I did not confer with any references nor did I acquire any other estimates prior to signing contract with Suburban. Also, I did not make sure that anything discussed verbally at initial 9÷12÷13 inspection was included in writing in contract. Shame on me.