Arena Sports

As a person that sets up 2 teams and pays on time and sometimes full at the first game. This last season has been miserable. We are continously fighting for fair calls and every team we play that isn’t happy with us threatens to get us kicked out cause they will «email Sally» and «can get us kicked out». Today I received an email (at 1pm) that our team is scheduled to start playoffs today at 6:15pm (mind you we play on Monday nights and today is Tuesday). I was working and therefore didn’t read the email because there was was nothing URGENT and we were not prepped that we need to play the following day. I just got a call that we are late for our only playoff game. Suspicious, I think so. I will never ever support this business again.

I’ve played here for several years. The reason this gets a 1 star isn’t because of the facilities (which are very nice). It’s because we have consistently not allowed to play when every player on our team has paid. Managers play on teams and then force other teams to not allow their paying players to play. As we, as a team, decided to leave and never come back, management decided that we could all play. Management, in doing this, has shown there own administrative processes are flawed, do not work, and they simply rob people of their money. Go to another soccer location to enjoy playing for the love of the game and not deal with technicalities that are management’s fault.

I have been playing indoor soccer at «The Arena» for the past 5 years in both fall and spring sessions that they have offered. Every season we have experienced an issue with either another team or the management of the facility in regards to our roster and who did and didn’t pay. The past 2 years we have been using the app «Tilt» which tracks who pays so we can easily identify who has and hasn’t paid. Each year the management of «The Arena» has participated or created a team and played as well. Neither here nor there but this year the manager, Robert, created his own team and tonight we played his team.
Roberts team challenged our teams roster and wanted to see proof that our players were registered and had each paid their way. I would like to add that Robert is also the one that is in charge of making sure that each player and team that pays is properly accounted for a and registered correctly. We had no issue showing that we had paid considering that we had a «Tilt» account dedicated to our team showing that every one paid their fair share. «The Arena» staff reviewed each player and said that 4 of the people that were their didn’t have record of paying or being registered correctly. FUNNY CONSIDERING THE PERSON THAT WAS SUPPOSE TO ENSURE THAT THIS WAS DONE PROPERLY WAS PLAYING AGAINST OUR TEAM DURING THIS PERIOD OF QUESTIONING.
Needless to say we as a team who have been playing for the past 5 years and participating in a total of 10 sessions, and even winning their coed championship decided to forfeit every game of the remain 2016 season and find a new place to play and give our money to.
WE WILL NEVER PLAY FOR A SHODDY ORGANIZATION LIKE THE ARENA EVER AGAIN.
DONT WASTE YOUR MONEY OR TIME AT THE ARENA ITS NOT WORTH THE HEADACHE.