Jons Market

A great non traditional American grocery store. They have good deals, and the deli counter seems to always have great prices with very fresh product. Could be a cleaner but the variety of ethnic foods over compensate for that.

The manger lady was a b**!! There was only two lanes open and so I go obviously on the one with less people and so more people come to my line and I’m still in line and all of a sudden the manager lady just looks over to us and says «the other line is less crowded seriously people» she was being sarcastic towards her customers while laughing… I found this so annoying like instead of making those comments open another cashier instead you lazy b*** ughhh

I couldn’t find a more even balance of pros and cons in any establishment other than Jon’s… there’s too much to love and too much to hate. All in all, I can say that while their price points are higher with many items, their Deli counter is what keeps me coming back for my fix of salami, imported prosciutto, and mortadela. If you’re able to make it in and out of the parking lot alive, you’ll find a few hidden gems in this eastern-​European influenced convenience store. The service isn’t always great aside from a few exceptions but there’s no doubt that having a store like this within reach can be a life-​saver.

Honestly, this is my favorite supermarket in the whole valley! They have a great international selection of East European and Middle Eastern foods. Their produce is always fresh and greatly priced. Forget the lines at Superking and the hassle of parking at Valley Produce. Jons is my go to for everything! Only one down side, they have no halal or kosher meat. That’s the one down side. I do not go there to get my meat.

Jons Market Service Deli carries a wide selection of deli hams, turkey, fish, sausages, cheeses, that cater to European tastes. The Meat & Fish, Fruit and Veg sections are likewise stocked with fresh and interesting offerings that allow one to be creative in the kitchen. All in all it is one of the best places to shop in the north San Fernando valley. Prices are reasonable as well.

I am impressed! Went to the Deli department and lady that helped me went the extra mile to help my disabled father and me. Gave us samples and had a lot of patience with us. I recommend this Jons. Cashier was ok but bagger was great also.

You have to check expiration dates, things might be over a year expired and still on the shelf. Also the fruits and vegetables are almost rotting. That might be a sign that there is mold in the building. My boyfriend and I talked to the Assistant Manager and told him but it seemed as if he didn’t care! PLEASE FIND A DIFFERENT GROCERY STORE!

Had to wait around 15 minutes to be assisted by someone. Apparently Department of Health Services was there and everyone was freaking out, still not acceptable to leave customers there! Giving two stars because when I finally got assistance the woman at the bakery gave the fresh French rolls that were still warm and soft, not my favorite location.

This market suck!!! Literally the worse service ever, they don’t cash government checks only personal, seriously this so sucks. Oh and the customer service, don’t even get me started…

I come to this place sometimes for paper products when they have sales and to get produce and meats. They have decent fruit and veggie selections for nice, low prices and the same for the meats (I mainly get chicken). Service is always nice and fast as well. Prices for nonfood items is a bit pricey so I avoid those items here.

Good price on herbs and produce but costomer service is not as great. I wish they had more stores in valley

I almost bought a Philly steak meat that was expired 4 months ago, I don’t know why that’s still on the shelf. I grabbed hamburger buns and thank god I looked at it because it had green mold on it. I mean cmon is it that hard to check your shelf’s?

Great place and low prices. One thing is irritating me, is the increased amount of the alcohol around the store. Just walk around it in fear of hitting it accidentally. Overall, happy with the store.

i was hoping this place was gonna give me a good deal like either Top Valu or El Super. alas, i was not so fortunate. prices weren’t crazy, but, my own expectations weren’t met. i know, my fault, which is why i gave an ok rating. store was really clean and stocked well. employees were nice too. oh, and most importantly, AC was working!!! expensive

I wish there were more Jons locations. I really love this grocery store. They have a lot of spices and ingredients that are hard to find. They have a lot of veggies, greens that are typically not found in your other stores (Ralphs, Vons etc) or if they do double or triple the price.
They have a deli with salads, a good variety of cheeses and cold cuts from around the world. They bake fresh bread and put it out for a low cost.
Speaking of price, they are low compared to the other larger chains. I can buy 20% to 30% more groceries at Jons than I could at Vons.
Why I took one star off? Their butcher/​meat area. More often times than not, meat I would buy had a weird smell or slimy. Therefore, I do not purchase the meat there.
Service is friendly. Store recently had a remodel so it looks nice and clean. Plenty of parking.

If you like shopping at Von’s, you’ll…be really disappointed with his inbred, retarded cousin Jon. This location comes complete with weird and inexplicable selections, as if they managed to go out and get all of the stuff you don’t really want to buy and placed them on the shelves willy-​nilly, with no real discernible system. You’ll marvel at the slightly discolored meat selection that leaves you searching for something that looks like the least likely source of a debilitating bout of explosive diarrhea. If you find yourself getting bored while shopping, play a game of guess that smell. The mystery smell wafting through store hits you like an overbearing greeter at Walmart who has no concept of personal space and sticks with you throughout your entire journey through the store. You’ll start to question your own sanity as you try to figure out if it is a good smell or a bad smell while the staff screams Spanglish through the loudspeakers interrupting the horrible 80s music. By the time you leave, you’ll wonder if you just tried to buy groceries, or went on a Hunter S. Thompson-​esque acid trip.
All of that, or you could just drive the few extra blocks to Von’s. you’re choice.

I always have fun with she staff here but their beer selection is mediocre at best and that is about the only reason I go to a grocery store

I retract [most of] the statement below because they are VERY willing to take care of their customers!
Went in today [12−31−2012] and bought a few things for a New Year’s dinner I was making and a Bottle of Red wine to go with dinner. At Check out a young man by the name of Diego Delgado rang me out. I had a total of less than 10 items. He bagged all the items in one bag and my bottle of wine in another. After I paid, I left with a bag and had left the other one on the checkout counter. As I was leaving I heard him ask his assistant manager if he could use the rest room. «Just 30 Seconds?» He said. Once i got to my truck I noticed that I didn’t have the bottle of wine and ran back into the store.
Once back inside i talked to the assistant manager, Gloria and after explaining to her what happened and showing her my receipt with the bottle that clearly showed the wine was purchased. And let me preface that I WOULD NOT be spending my New Year’s Eve writing this STUPID review if what I’m about to tell you wasn’t true.
The bottle was left on the counter, which was my fault for not making sure that I didn’t have everything in my cart as I left. But when I explained to her that I never took the bottle and I must have left it on counter she told me that she was not responsible and that there was nothing that she could do to get me another bottle to replace that one that I had already purchased and that I would not be receiving a refund. I told her, «But I was JUST here?» I even told her how I even heard Diego ask her if he could use the restroom so that she would remember that, that just happened! But she continued to tell me that what I would need to do is wait a couple of days so that the camera footage could be reviewed to make sure I hadn’t walk out with the bottle and prove I wasn’t just coming back in for another $ 7 bottle of wine for free. As if I was some sort of thief i suppose. I asked her nicely if she would be able to review the video to verify that In fact I Did Not walk out with the bottle and wasn’t just coming back in to «score» another bottle for free.
She explained to me that, that was not going to be possible do to the fact that a «Manager» was not available and that there wouldn’t be one for the next few days. That was not going to work for me as i explained to her that, that bottle was for my New Year’s Party and that it would NOT benefit me in a couple days… And seeing as how she had my receipt in her hands that proved I HAD just paid for it, there was no reason in my eyes why it shouldn’t have been replaced. Perhaps someone took it back as a go back.
To make a long story «shorter,» after about 10 minutes of back and forth discussion about it, and her explaining to me that I could stand there all day if I liked and there was nothing she was going to or could do about it, even though she was the acting Assistant manger, I bit the bullet and bought another bottle.
Needless to say I WILL no longer be going to this Market and will from now on be driving to a further distance either down to VONS or the Ralphs which is even further down in the next city, Encino. But from all my experiences going to various super markets I have never been treated in such a way that made me feel so uncared for by a company and even after I told her, «that she would rather lose me as a full time customer over 7 dollars, and have me take my business elsewhere, then to just refund me the money or replace my lost item.» she just shrugged and told me, «oh well, that’s all i can do for you.»
This JONS location was one that i have been going to for over a year and know i don’t believe i will ever return. I rather pay more elsewhere and drive further if it means that i will receive better customer service when in fact I am being very honest.
I myself own my own business at
and know all too well about the importance of Customer Service and the importance of treating your customer with respect even if their wrong.

This place knows what’s up.

One of my three favorite markets. Great for ethnic ingredients.
A wonderful selection of «packaged bulk» spices at great prices, including many that are not frequently seen at other markets. The Armenian section is full of unique pickles, etc etc.
I’m quite fond of their deli case, but less fond of their meat case. Both are well stocked and well tended, but both tend to «over weigh». Ask for a pound and they’ll package 1.5 pounds and expect you to take it.
The beef tends to be so lean that it is often tough. Stay away from the marinated meat, however — I’ve had several occurances of smelly/​slimy meat; I think they might be marinating «pulls».
The meat men are very helpful, almost too helpful. Once I asked what was in Salvadoran Chorizo versus Mexican Chorizo. The guy actually brought out the spice mix so I could read the ingredients list. Doesn’t get any more cooperative than that, does it.
Veg department it great. Whatever you do, plan on going in looking and acting serious about your veg shopping. The women who shop their frequently will knock you over to get their shopping done!
A small but good looking bakery department. I don’t eat too many sweets but my family has always been happy with what they get there.