American Moving and Hauling

The men who came to pack us did a decent job. After seeing our stuff, they both mentioned that they would have two trucks come the following day to pack our stuff. We also had informed the company on making our initial appointment that we had 10,000 pounds of stuff to move.
However, the next day only one medium-​sized truck and a van showed up. They told me they didn’t have a big enough truck so they would be making two trips from Greensboro to Winston-​Salem. I was charged the hourly rate while they went back and forth even though I would never have agreed to a two-​trip move.
Because of this terrible planning, the move took all day and I could tell the movers were too tired to really care where they put stuff in the new house. There’s master bedroom stuff in the garage, basement stuff in the baby’s room, etc.
Overall, I was generally pleased with the professionalism of the people who came to my house, but not happy at all that the company took on a load that was too big to handle. If you don’t have a truck big enough for 10,000 pounds, you have no business accepting the job.

We hired Amy’s company after she moved our neighbor. Big mistake. We should have taken the time to do our own research and read some of the online reviews. Within the first hour we asked them to slow down and stop banging the furniture around. The worker manhandling the furniture immediately threatened to walk off the job. As we had to be out of our residence we had no choice but to continue. During the course of the work, not one piece of furniture was wrapped with blankets. Their goal was to get it on the truck as quickly as possible and to unload it as quickly as possible. Furniture was jammed up against other furniture on the truck. The movers put a deep gouge in our antique dining room table and the damage was reported to Amy before the movers left the premises. She assured us that she would send a furniture medic out to repair the table. About 3 weeks later we were finally contacted by her representative and he offered us $ 40 to «fix it ourselves» even though he had not even seen the damage. That amount wouldn’t begin to cover the cost of repair. His response was take it or leave it. Very unprofessional. We did not take his «offer» and the table is still damaged. Amy does not honor her promises and will say anything to get you off the phone and get her check. Do yourself a favor and hire a professional company that has properly trained movers so your furnishings will arrive in one piece.

I had a great experience with these guys. They showed up early and ready to work. They did a great job with some «not perfect» circumstances and were willing to to do what ever it took to get the job done with out complaint.

I had to find a mover within a VERY short time. (moved due to my job) Amy was professional, prompt and thorough. Her guys worked quickly and were friendly. I’m always leery of movers but this experience was absolutely WONDERFUL. A Huge thank you. I would recommend these guys.

Would not take responsibility for damages to my home. Mover was moving things down from the attic, and stepped through the ceiling. The owner said I should have warned him that there was no flooring under the insulation.

Please save your money and go with another company. We contracted them recently and it was such an awful experience. First, they were half hour late, Amy did not schedule enough time between jobs. As soon as the mover arrived, they took 15 – 20 smoke break, they took about 20 minutes to explain everything and try to sell you insurance. They will do what they can to keep the time running and then bill you for it. You have to keep them focus and on task. Otherwise your move will take the whole day and they will charge you for it. One of our movers, John wanted to just talk, to the point were I had to keep walking because he will not stop. Again, if you need the job done professionally, honestly and in a timely manner, this is NOT the right company for you.

We recently used American Moving and Hauling to move several items of furniture from Johnston Co back here to High Point. Our items included a large bedroom suite, treadmill and a 30 year old piano. I was very impressed with the care and time these guys took with moving our items, especially our piano. We have relocated several times and have used a few different movers and in the past I have been frustrated by movers who were too rough on our furniture, often leaving it or the walls damaged from knocking and banging. These guys were so careful and considerate that our items made it here without a scratch. To top it off, the guys were all very polite and kind. I highly recommend their service.