Habitat Restore

Unlike the previous reviewer I did not have a good experience with the restore people. I am thinking it depends on who is driving the truck. The guys that came to pick up items seemed just in a big hurry to get out. When I talked to the people I told them many of the items we had and when they arrived I was told by the driver we do not take those. Not because of their condition just because the store didn’t want them even when I had told them on the phone what they were coming for. They left things they said they would take, brand new items still in original boxes, but by then we didn’t want them to have any more anyway so did not remind them. Will not shop at or donate to again. A waste of my time waiting for them.

John Thompson led a team of Xavier, Will & John to pickup 2 truck-​loads of furniture & household effects from my father’s house. Superb job. Very professional. Very fast. Very efficient. Very careful not to damage painted corners, etc. I cannot say enough good things about their work. If you want the maximum (excluding trash) taken in a donation to a great cause, then these are the guys to contact.

I hate to write a negative review for a place I really used to enjoy, and to be honest, I’m surprised this is the first review for Habitat ReStore at all.
I will simply say that the ReStore USED to be a great place to find bargains on used furnishings and hardware for people with limited income and treasure hunters not put off by getting their hands dirty or repairing something. It did not take long for them to realize how much business they brought in, and start to change things and raise prices incrementally. At first the changes were fun– like the auctions and daily deals… then regular shoppers start noticing that everything is cherry picked. No more hidden treasures touch the floor… and the prices on the showroom go up. and up.and up. They’ve even gone so far as to changing the way the loose hardware is sold– no longer can you get the scrap odds and ends by weight, now everything is priced. broken or incomplete things priced as if they were new… same goes for furniture– old battered things in need of a lot of elbow grease are priced equal or higher than when they were once for sale new, or higher than similar things are available now.
I’m sorry but when the poor are outfitting their homes, $ 3 cupboard knobs are ridiculous when we could get the same brand at Lowe’s still for $ 1.50.
Another fine example is an extremely warped, assembled picnic table for $ 80 on the show floor, that one can buy and transport easier unassembled for $ 70 any day at Lowe’s.
Old chairs that were once $ 5 are now $ 25 on average, and things like couches and upholstered chairs are priced as much as buying NEW in a sale.
in all– ReStore has gotten greedy and forgotten what made them so popular and fun and Winston’s best kept secret for low income renovations and furnishings– and maybe they will notice that nothing has sold from their floor in quite a while.
I say this as a supporter and customer in the past– lower your prices to something fair considering the state of what you sell, and what your original purpose was… you’ve become a joke.