N C License Plate Agency

Generally speaking, folks don’t expect a visit to any government office to be a pleasure. However, this License Plate Agency takes the cake! Poor location (in every sense of the phrase), poor traffic flow inside the office, long wait times, and miserable employees make this office a real pain.
Since consolidating the other Winston-​Salem locations into this one location in Parkway Plaza shopping center, the tiny agency is constantly busy. At my most recent visit (middle of a Wednesday afternoon), the office was so packed with people that I wondered why the fire marshal had not shut it down! Inside, there was barely a semblance of organization, with two lines massing together and pushing against a tiny door that made entering or leaving the office a challenge. The employees, like the customers, were agitated and on edge, making angry words and confrontations a possibility.
My simple license renewal took over one hour of waiting in line; from now on, I will be sure to get my inspection early, so I have time for an online tag renewal to be processed and sent to me. Avoid this tiny hellhole, if you can!

Yowza, where do I start?
Pros:
Cons:
–SKETCHY location
–smallest office ever (the line was out the door!)
–miserable workers (but understandable Bc I would be if I had to work there too)
–long waits
My question is why does NC have separate DMV offices? One for Driver’s Licenses, one for Plates/​Registration… ???
My sister said I that other local License Plate offices have closed forcing everyone to come to this one. Hopefully they relocate soon!!!
Hoping I never have to return here!