This skating rink is a joke. They are constantly barking out orders: «no sunglasses, hats, or cellphones on the rink.» «No stopping on the wall — keep moving.» «You passed the exit by 2 feet– you can’t turn around and go back– you have to keep going around again.» «If you fall, and you’re not hurt, you need to get back up quickly.» They are constantly telling the little ones to «get off the walls.» If you get a table right beside the rink wall, you’d BETTER not stop for a quick drink, or to tell your parent something, or even HOLDONTOTHEWALLWHILESKATING in order to keep your balance. Granted, none of these things they’re barking about were that serious– sometimes when a kid falls, they have to take a couple seconds to gather their wits and balance before getting back up. My children did NONE of these things– so I’m not being defensive. I was just literally shocked by their lack of customer relations, and found it very annoying and frustrating. They literally stop the music every 10 minutes to bark out more orders and re-state the ridiculous«rules» over the loud speakers. Save yourself the horrible experience, and go to Skate World in Lakeland. In Lakeland, you can walk on the rink in your sneakers to help your little ones, you can take video of your kids with your cell while they skate, and the management really goes out of their way to make your experience enjoyable, unlike here. Zero stars.