True to the Game Tattoos

I would like to say that I was happy or unhappy with the tattoo I received from this shop, but I can’t. I stopped in to see about getting work done on my back. I provided my information to the artist (Tyler), he took a picture of my back and said he would call me in a «few days». A week later, I called the shop for an update. At first, no one in the shop knew what I was talking about, including Tyler (who may have been doing a tat at the time, because he didn’t even speak to me on the phone). After I described the entire situation from the previous week, I could hear Tyler in the background say, «Oh, that guy. No, I’m not done yet». When I ask about a possible timeline, the lady on the phone says that they can’t give me one.
The fact that it takes Tyler over a week to put together a drawing for a tattoo is not that alarming. Maybe he is meticulous, he appears to do good work. What I do not agree with is being told I will be contacted in a few days, and having to call a week later just to be informed that he has no idea when he will be able to produce artwork for a tattoo. Very unprofessional.