Local Experience

Eric and Lara are both great. I spent at least three hours in the store trying on various pairs of ski boots. Eric took the time to share the features and benefits of each boot and why each boot may or may not work for me. I read another review saying Eric was pushy! Kinda of makes me laugh. I could tell Eric enjoys everything ski boot related and truly enjoyed spending the time helping me make a decision. I did not feel pressured AT ALL! Prices are fair for the amount of service they both provide. Not to mention they did a little extra work on my skis, just for the hell of it! THANK YOU!

We were in Winter Park on a ski vacation with the family. My son has always had trouble with boots, but this time it was so bad he had to skip a day. We decided to buy him his own boots. We made an appointment with Eric and he was terrific. At no point did we ever feel rushed, he took plenty of time to figure exactly what the issues were and looking at different boots and inserts to correct the problem. Prices are very reasonable, especially considering the service. If you are looking ski boots that truly fit, go to Local Experience.

Awesome people. I left my snow boots at home and they rented me a great pair for $ 15 a day.

I made a visit on Thanksgiving Weekend. Actually 3 visits. Between my girlfriend and me, we purchased 2 pair of boots, hats, and socks. We were happy with the customer service and attentive of staff. We were satisfied with all of the products except one. I purchased a pair of boots. They were defective. We advised them the same day and they confirmed. (The zippers would not stay up). They failed to replace them. So, I returned the defective pair. I live 2,000 miles away and they wanted to give me only a store credit. They would not fully stand behind the pair of boots that they sold me. I was so surprised and disappointed by this. Now, I am getting my refund through my credit card company. But, why did I have to resort to disputing the initial charge? I am very disappointed. I didn’t change my mind about the boots, they were simply defective (the zippers would unzip after wearing them for five minutes). So, although the people are very nice, they do not fully stand behind their products.

Eric & Lara are great people. Their store is well stocked with shoes for the outdoor enthusiast’s whole family. Superior boot fitting, ski and bike tunes as well.
Massage available for half and full hours. massage facility was very clean, well lit, and warm. Lara was quite detailed in her massages.
Bonus, they have Thule racks and parts if something breaks on your hippie coffins as well.