Midas

I have been going to Midas in Winter Park for years.
Ken, the Manager, along with his professional crew, Ramon and all, have always been courteous, professional, and purely a joy to work with.
I will continue to bring my cars along with referring them business.
Thank you Ken!

I have been looking for a new place to take my vehicle and I have found it. I brought my car into Midas for an oil change and was very pleased with the service I received. They fully inspected my vehicle and I was brought into the shop by Ken and shown what his technician found wrong with my vehicle. They made me aware that it was overdue for my struts to be changed and I had no problem getting the work done with the reasonable price I was given, they also gave me a ride to work not many shops will do that. I could tell right away that Ken handles himself in a very professional manner by the way he speaks to customers and carries himself. I will definitely be back for sure.

DO NOT, DO NOT, DO NOT, take your vehicle for ANY kind of service at the Midas in Winter Park (Fairbanks location). The Manager: Ken Falcon is the rudest person I have ever met. Long story short: I had an appointment there today for a routine oil change at 2:00P. I arrived at 2:05 due to traffic&weather. He first says «Your appointment was at 2:00, so you just arrive whenever you feel like it for things?» I apologized and said it was due to weather&traffic. He then says «Then leave your home earlier.» I was somewhat taken aback but decided to move on. He then looked up my info. He stated «I see you always get your oil changes here, where do you get other maintenance done?» Me: «I am just here for an oil change, no other maintenance.» I then said I had a coupon and would he like to see it now or when I pay. He said now. He then says that he will not take the coupon that states it is for that location that I got from their website, as this is a franchise and he has the right to refuse it, very rudely. He then says «In looking at your info in the system it seems all you do is come here for cheap oil changes and nothing else.» I was VERY uncomfortable with this. I said «Sir, you are making me feel very uncomfortable and I really do not want to be upsold. I am just here for an oil change. Please do not speak to me the way that you are.» Ken (the manager) then yells at me, «I WILL SPEAK TO YOU HOWEVER I WANT — THIS IS A FREE COUNTRY!!» Three other customers have trickled in at this point. I was shocked. i told him that I would take my business elsewhere. A gentleman behind me then said to Ken «Please do not talk to her like that.» Ken once again says to the gentleman «I will speak to whoever I want, however I want.» Now that gentleman says to Ken that he is ALSO leaving and will get his car tuned somewhere else. Myself, that gentleman, and two others all left. As I walked I said to Ken, «You just lost 4 customers because of your poor customer service.» He responded with «I don’t care and I don’t need their business.» I told him I would be contacting Midas Corporate, his franchise owner, posting on Unilocal,Social Media, and the Better Business Bureau about this awful experience. Ken leans in and yells, «IS THIS THE PART WHERE YOU CURSE AT ME, I DARE YOU TO DO IT SWEETHEART.» I am horrified by this man and his disgusting behavior. I have have taken my car to that location for YEARS and I have spent a lot of money there. This man represents Midas, franchise or not. Please do NOT go there. I have already been in contact with their corporate office. I took my car to Valvoline in Casselberry and I had a wonderful experience.

Can we talk about amazing service. This place has sweet awesome guys who just wanna save you money. When I got here with a flat I was prepared to pay a TON of money. I’m used to going to tire places and spending 800 and up. The manager, Ken Falco, was so crazy helpful, he truly went the extra mile in finding me a great deal. I payed half of what I expected. Really helpful super nice, the store front is a little older but don’t let looks deceive you this place deserves you business.

Went in for an oil change, because we had a coupon. When ask what type of oil I needed I told them conventional. When I returned, I presented the coupon for a conventional oil change and was told that I couldn’t us it as they also topped off the fluids and that not part of the coupon… long story short I’m still waiting for the regional manager to return my phone call (i’ve called him (personal cell, i think) several times.

Give them your trust and your business, second time I’ve felt the need to write a good review as a thank you. Ken, the owner, is a great guy. I am moving from Orlando to new Smyrna beach and will drive back to this Midas because I trust them. Thanks guys!

I had been having trouble with my car and I have a warranty! I was told that this Midas was the best especially when dealing with a warranty! I brought it in and with in a day they had everything fixed and I got a great deal in all four of my tires! I couldn’t be happier with this place if I wanted to! They were very professional and called me before they did anything! Especially the things the warranty didn’t cover! Thank u to ken and all the other people who worked on my Dodge Avenger! She purrrrrs like a kitten again!

Do not take your vehicle to Midas, they are unprofessional and have only caused me a headache. It has been a year since they did my brakes and I still have to continually bring my car back. My brakes go out and my pedal doesn’t have any pressure behind it. Trust me, you do not want this headache!

Very quick, friendly and reasonably priced service. I just went in for an oil change today, but will definitely keep them in mind for future maintenance.

The staff is amazing which is hard to say because mechanics are usually on the rough side. Ken the man on the desk is the most helpful sweetest man. He went out of his way to avoid getting my car towed. They were extremely attentive.

Popped in today since the Prius was sounding like a grizzly bear that hadn’t eat for months. Ken says «No problem. Could be a gasket or muffler issue, but we will throw it on the rack and check it out.» We left the car and went shopping. Half an hour later a call from ken explaining the problem with a fair price. Two hours later ready for pick up at quoted price. Recommended some tires in the near future. A solid hand shake from ken and we were out the door. Great service! Will be back.

Brought my Montero to have a Check Engine light fixed. A faulty O2 sensor was detected. Techs replaced the O2 sensor and did a fuel system clean-​up. Also removed a screw that punctured my front tire. Took my car home and then low and behold, Check Engine light came back on. Really frustrated… took it back the next day. Ken did everything they could to fix but was humble enough to admit defeat. They replaced the old part back and did not charge me a dime for the other services done previously. That’s good business practice and good customer service in my books.

This place charges a lot for dangerous service.
As I write this, my dog is panting uncontrollably and I am sweating through my shirt. This morning I did what I believed prudent prior to a road trip and went to this shop to get an oil change and tires rotated. They talked me into a new battery and brake pads. Bear in mind that the car worked fine until this visit.
Two hours outside Orlando and the car died. Two guesses as to which lights are flashing on the dashboard. Did you guess battery and oil can? Good job! I would also accept hazards as correct as they are also on to help semi trucks from hitting my car while on the side of the road.
I have enough water for me and the pooch until the tow truck arrives. At least my skin will look great after this sauna session.
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My car ended up being towed to the Midas on Main Street in Gainesville. The staff at their sister store is much friendlier and far less sexist.
Turns out that my engine seized and died. I will either need a new motor or a new car entirely. All this after an oil change at Midas Auto Systems in Winter Park. Do your research and be sure you take your car to the best service place possible. I will report back as soon as I find one.

I am a reluctant fan of Midas Auto Systems Experts. This was my first experience with Midas in general, and it was okay. I am giving them four stars instead of three because of how nice the employees are. Mechanics and dentists are just hard for me to trust though. I know nothing about what they are doing to me and I just have to take it. I had just got the oil changed over at a place in Casselberry and my brakes were squeaking. They recommended Midas, so I gave them a shot. They took care of me right away, but my car still made noise a couple days later. I took it back and they solved the problem, but it just didn’t sit right for me. It’s hard for me to give them a good rating but they did fix the noise, and the employees were very nice. Again, I know nothing about cars and when it comes to price, I have no clue what’s fair. It felt like I was getting ripped off, but they might have been on point. It’s hard to say, but I don’t know if I’ll be going back the next time our car needs some love. Are there any honest mechanics in town that don’t nickel and dime?

Since we are a nation of people who live in their cars it is sometimes necessary to stop and have their oil changed. So when it came time for my SUV to be serviced, I took notice to Midas’ Thursday special. One day of the week they treat women to a special deal: a $ 16.99 oil and filter change. Normally they charge $ 25 so on Thursday you can save a whopping $ 8.
It was worth waiting all week for though. The associate at the desk was extra nice in our interactions. When I called to setup an appointment she let me know that they don’t require them but will take them if it makes the customer happy. In essence, you may have to wait a bit longer if you just walk in off the street. Making an appointment gets you a leg up in the same way call-​ahead seating does. If I had to wait there I would have entertained myself by watching the TV or reading one of their magazines. They also have a water cooler and vending machine in case your wait time runs into meal time.
They offer many other maintenance and service options if you need more work done than just an oil change. They mentioned a few things that my car may need soon but were not pushy about selling their services which is always appreciated since I was in a hurry.