Texaco Xpress Lube

I should have read the reviews. The EXACT same thing happened to me that has happened to others, except WORSE.
I took my car here for an oil change and was charged $ 80. I have a Prius so I understand they can be expensive. But they sealed the bolt on my oil as well, so the next place I tried to take it could not get the cap off without completely breaking it. I took it back to them and I let them know what happened, they changed my oil and said that they make sure my cap is removable this time.
A few days later, I start to notice a scratching under my car and I look below and my under carriage is COMPLETELY DRAGGING. SO I bring it in, they are apologetic but said that they fixed it. I should have known… A few days later, completely dragging again. So I brought it back in today and when I went to show the person that it was dragging again, I noticed it was held together with ZIP TIES!
YES, ZIP TIES…
He then proceeded to tell me they «did the best they could». Are you kidding me? You LOST the screws that went to my under carriage, didn’t admit your mistake the first time OR the second time, are letting me drive around in danger and are telling me that zip ties are the best you can do?
I have called and emailed their Director of Customer Service, Joe Vincennie and am awaiting a response but this is absolutely unbelievable that a company can be in business after operating this way. I absolutely pray that people use Unilocal before considering going to this place.

Let me begin by saying this:
DO NOT give this place your business. As a first time car owner, I brought my car in for a routine, high-​mileage oil change. I was charged $ 70 (SEVENTY DOLLARS) and now that I’m due for another, I’ve discovered that they sealed the bolt which needs to be removed in order to drain my oil. These people either have NO IDEA what they’re doing, or they’re just flat out CROOKS. Either way, I will NEVER return to this poor excuse for a business. Hope a sinkhole opens and swallows up the place and crew,