The UPS Store

The old negative reviews for this location do not seem to apply anymore. I have been there a couple of times, and each time I’ve received excellent, polite, and prompt service. In particular, Rachel is very helpful and professional. Highly recommended!

Oh UPS, where have you been all my adult-​life-​since-​I-​cared-​enough-​to-​mail-​packages?! In years past, I’ve stood in line at the post office (after struggling to find the right sized box and then stuffing newspaper or bubble wrap to secure its contents) for long enough to get foot and back aches while hearing fellow patrons talk to what seemed like all of their family members loudly on their cell phones. I will do this no more!
I have recently discovered the helpful services of UPS (I rarely mail out packages, nor do I do a lot of online or order-​by-​mail shopping) when I was mailing out Christmas presents to my nieces and nephews this year. There was no line (less than 2 weeks before the holiday) and I was immediately greeted by friendly UPS employees. I provided them with the addresses where the presents we’re going to and moments later, the presents were packed and ready to be shipped. Also, the cost was a little less than I would normally pay at the post office — good deal and two thumbs up from this Unilocaler!

Slow and no customer service. Winter Park location on 17 – 92 and Lee road is so much better.

Please go to another location if you can. Went in to mail dvd to friend charged $ 2.50 one day. Went back two days later with another dvd 9 (same 6×9 packaging) going to same address and charged was $ 4.20. very lazy staff.

They still do not even have there hours listed or days open. It seems like they are very lazy and their info is very bleak. Get on it like your UPS!

This place just recently opened so I thought I would try it out. I had a horrible experience here. They tried to charge me for packing materials that I did not use. Also the clerk tried to overcharge me for a package and then was rude when I questioned the price. They try and push the overpriced UPS services here even though they offer Priority mail and USPS services that are way cheaper (but are still marked up from the post office prices).
Do not go here. You will be overcharged and I don’t trust the people working at this location. One clerk even opened a present box of mine while inquiring what was in it (it was clearly a shirt box from a department store). I asked the clerk to package the shirt box in a larger box along with other gifts. So she decides to look inside? If I said it was not fragile why did they have to open my gift box? I felt violated. They asked me multiple times what was in my gift packages. I established that the items were not fragile and I was not shipping any illegal items. So why did they keep inquiring? So they could steal from me? They were a little too curious.
They also did a poor job of taping my boxes despite my repeated requests for more tape. But they sure did charge me $ 4 for the box and a $ 4 fee for putting my presents in the box. Shouldn’t that include some tape?
Clearly the clerks at this location are unprofessional and shady. Avoid if you don’t want to be ripped off.