Royal Bounce Company

Had to cancel two days before our son’s first birthday, I had a family emergency and was rather upset and dealing with that. I had tried to email and accidentally mistyped the email address. When I called the number they had on the website it beeped busy throughout the day. There was no voice-​mail. I felt awful having to cancel, when the day of the party came the owners son showed up at our door, I told him I had emailed his father, (which it didn’t reach him due to the mistype) and tried to call but was unable to reach him. His son stated his father (the owner) lost his phone at the airport and maybe that had been the reason I failed to reach him. I assumed he had missed my email and that everything would be ok. Unfortunately he made a rather big deal of it sending me cancellation fee’s and such, I had tried to explain what had happened hoping to avoid the fee, especially because we would’ve reused them in the next few weeks. But he was rather arrogant and insisted that I pay, I typed the wrong email (which I had) but that I also called the wrong number too. I just don’t like doing business with inconsiderate people, I made a mistake in typing but he was able to see my attempt was there to contact him within an appropriate time frame. So I was a little take back at his bombarding me with cancellation notices. Wish I had known, I would’ve done business with the other places I had found.