Rogers Automotive

I have been to Rogers for many years. They have always been reasonable and frequently wouldn’t even charge me if they discovered nothing wrong. I dropped my sons car off yesterday and they told me that it was an exhaust problem that would probable be covered by warranty. I said, even though the car is 6 years old. They said yes. Today they call me to tell me that it will cost me $ 900 and that it isn’t covered by warranty and that I owe them $ 96 for telling me this. I expected a cost for diagnosis but not happy with having to pay for 2 hours of labor to find what is rather obvious. I will not go back. I had another experience a few times where my car smoked after just an oil change because they spilled oil on the car! Something so simple as an oil change.

I’ve used these guys several times and they’ve always given me great service. The front desk staff and the mechanics are all very friendly and helpful. They have quick turnaround times and have never screwed me over (that I know of). A little bit pricey on some services, but I’d rather go here where they will get the job done right.

It’s always tough to find an honest mechanic, and I can finally stop my search, cause now I know Frank from Rogers.
I went to Rogers because I heard a weird noise from my car. They took it for a spin, and Frank (the owner) told me «It’s the brakes…» I was thinking, oh great, here goes my few hundred dollars… Frank continues «we can clean it up, and it would be as new as it can get».
2 hours and 70 dollars later, the weird noise is gone, and they did the adjustment.
I am now feeling safe and happy.
Thumbs up for Rogers Automotive!