Sky Satellite

Get your running shoes on because Sky Satellite will give you the run-​around. I was patient in waiting for a contracted DVR (2 months), then I started asking questions. We are approaching month 4 and we still have no DVR, no answers, no timeline, no returned phone calls, no refunds, no emails, no letters. We do however get 3 free movies (msrp $ 4.50 at Redbox), updates from friends on the shows we love, lots of news radio and a deep disdain for 3^rd party Direct TV providers. Thanks for the run around Sky. My $ 4.50 gift to you is this: 1 in the hand is worth 2 in the bush. Put simply, spend less on sales and spend more on retaining the customers you’ve conned, ahem, acquired. Maybe forfeit a lunch and connect with your frustrated and tired base.
–yours truly, That guy you give the run around to.

Want to argue with someone who will not listen, call these guys. I appreciate their inability to listen, provide exactly what I asked for and for their need to charge for hardware so we don’t overload their system. After everything is done, make sure you review what they gave you as you will not get what you request. Unplug and do business with someone else.

We live in a «luxury» apartment complex that came pre-​wired for DirectTV and ONLY DirectTV. We were forced to utilize this «company» as they hold the contract for this travesty. We must pay for their services whether we have their service or not and they know this, so this translates into financial rape, price gouging, shoddy technicians, poor business ethics, and non existent customer service. They DO NOT CARE about you as a customer if you are under a bulk contract. If we had known this is what we were getting into… we would have NEVER signed the lease… just because of these people and their rape culture.

Be careful with them. They make awesome customers for residential but if you are in one of their controlled places (apartments, etc) then they will manipulate you thinking that your residential can easily convert to their «bulk» rate. This is not the case. I would not trust them on that.