Calix Plumbing & Pools

Very disappointed with the service at Calix Plumbing this time around. I had a leaking toilet, so I requested a service call. They (mis)diagnosed it as a problem with rusty tank bolts, so they replaced those for me. The cost of these bolts were $ 30, which seemed a bit unreasonable. (Looking online, they probably shouldn’t have been more than a few bucks). Nevertheless, they got the job done in a timely and courteous manner. After receiving their paycheck, which included the materials fee, they left.
A couple days later, I noticed the leak again. I called Calix Plumbing and notified them. Elmer came to take a look at it about a week later and discovered the leak was actually caused by a crack on the tank, not the bolts. I ordered a new tank, and when it arrived, I asked him to come back again to help install it properly.
I tried to contact a few times and left him a voicemail/​text message. Sadly, he never responded or followed up. Perhaps my job was considered too small? I guess I’ll never know. But basically, I paid for an incomplete service (since they never properly fixed the leak) and unnecessary «materials.»
Boo.