Complex Nail & Spa

Wow, great. My friend suggested this place so this was my first visit. For a $ 25 pedicure I am amazed at the level of service. Not a huge selection of nail polishes, but more than enough current trendy colors and classics. Great attention to detail and perfect manicure.

I have been getting regular pedicures here for the last 9 months as it is very close to my house. They are nice. It is not expensive. But it’s pretty bare bones. They tend to just open the doors to get a breeze when it should be air conditioned. It gets a bit hot sometimes.
They do a good job on pedicures though. I am going to try the gel manicure next and will report back.
Close, reasonable prices, no chipping — works for me.

I’ve gone to this salon numerous times and have told myself I would never go back due to the cleanliness and quality of work but because of the convenience I decided to give this shop another try. I went in on a Sunday morning and was able to get right in the chair for a pedicure, hoping they properly cleaned it from the night before. The pedicure was definitely nothing to brag about. I also got a gel manicure. Monday morning I noticed the gel actually began to chip on one finger. By mid afternoon three nails had chipped. I called and asked what time they closed and was told 630 and to come now which happened to be 530. I left work early to make sure I was able to make it before they closed. I arrived at 6:01 only to find they were closed! Tuesday they were closed so I was unable to reach anyone. Wednesday I called and spoke with the «supervisor» and was told I could come in Thursday which I in turn explained to her that that time and day would not work because I was catching a flight the next morning. She kept insisting I come even though I had a flight to catch. After I had my boyfriend go to the salon and demand a refund one of the girls agreed to stay and wait for me to get off work and make it to the salon. Second day on my trip my nails chip again after she painted them all over! Beware of their terrible work and disregard for your time and money!

I will NEVER go back here or recommend this salon. I just sat there for 20 mins waiting for a tech. She finished up when the next customer walked in and she sat her down and started her nails while I was sitting there. Are you serious? Apparently my dollars this place does not want… That’s fine bc Joy Nail Salon has awesome customer service and I will gladly pay them for it!

This salon is amazing!!! One of the sweet small town mom and pop places!!! Jade is amazing and gives the best mani and pedi!!! She also does eye brows which are always perfect!!! A lot less expensive than other spas around the area!!! 5 stars hands down!!!

Ask for Jade or Pianne. They do a great job! Linda is great too but her pedicures can be a little painful if you have a lot of cuticles on your toes. She cleans them up nicely though so I usually get my pedicures from Linda then have Jade do my manicures.

After months of searching for a new nail salon, I’m happy to say I finally found one. The staff is very attentive and friendly. I went in during my lunch break and received a great pedicure and shellac manicure. Most places I’ve been to are overpriced and do a terrible paint job. My shellac manicure was perfect and my pedicure was very neat. The shellac manicure is $ 25 and the pedicure is $ 25. I will definitely return. I’m very satisfied with the service.

I’ve come here in the past and gotten pretty good quality mani and pedis, so it’s disappointing to see they’ve really dropped the ball so badly. I’ve come in here multiple times lately and they just don’t have a good handle on the accuracy of their wait times– they’ll say it’s 15 minutes and 30 minutes later you’re still sitting around. And today after I waited that long in the August heat in their un-​air conditioned «spa», they had me get up out of the pedicure chair right as the woman was starting because they forgot about an appointment. So unprofessional.
Secondly, I’ve also noted that they don’t clean their stations (especially pedicure stations) appropriately. They rinsed out a station after a customer was done and immediately asked me to sit down without sanitizing it. Gross!
I will not be returning to this once reliable neighborhood spot. River Falls and Escape Nail Spa are both nearby and much more professional!

This is literally the best salon I have found in the Woodbridge or Stafford area. I have been going since 2005 and still travel from my new house to this salon because I have yet to find a replacement! Jade and P’Ann (sp) give the absolute best and thorough pedicures. Jade is AMAZING on gel mani’s– Your nails will. not. chip. for at least 2 weeks!
Love them!

The quality of the nail services are very good, however, I know they do not clean their pedi chairs properly. (I left the pedi chair to have my nails done and saw the next customer put directly into the same chair after my water was drained and the bowl was not cleaned at all. Most places don’t, so its a risk you take when you go into a ‘quickie’ nail spa) However, the quality of the pedicure was great. Jade took care of me and she did great work on my cuticles, gave a great massage and polish job. She did gel polish on my fingers. I will be returning, however I will insist that they sanitize the pedi chair before I ‘set foot’ into it.

This place is great. Friendly. Great chairs. Big Flat screen TV playing movies (though sometimes not appropriate for younger kids) VERY clean compared to the other nail places nearby.
They are closed on Tuesdays. Recently I really wanted a pedicure on a Tuesday so I tried 3 other places in the area. Walked into the 1^st 2 and left because they were filthy. Third place I stayed, but shouldn’t have. I won’t make that mistake again. I never realized how much cleaner/​nicer this place was than the others.