DirectBuy of Woodbridge

For our first purchase experience, we were initially confused on how to go about it. Almost given up. But thankfully with patience and with two great representatives who helped us through the process, we made the purchase. Thank you Karen and Maritza! We are so grateful that they provided the way ahead. Recommend you realize that the buying process at DirectBuy can seem arduous at first but the savings are well worth it. Now that we know how it works, our next shopping experience will be much more fun and easier. Priced out piece by piece, we saved at least $ 2,000.00 in comparison with the factory’s show room Memorial Day sale prices. We made three to four trips and went to other show rooms to look at the products to determine if it’s a good fit for us before we knew which couch sectional we wanted. Once we decided exactly what it is that we wanted, it was easier. It’s a different way of buying things for sure. But again well worth it and I’m looking forward to going back to buy more later.

I’ve been a DirectBuy member for over 5 years and have saved thousands in finishing my home. Having said that, you need to understand that you need to have an idea of what you are looking, how much you want to spend. It pays to look on the internet, stores, maybe employ a designer to help get a better idea of what style you like. This is a catalogue store. LOTS of variety. If you need to renovate your home, you’ll save a bundle. The order process is easy. The staff is excellent. The delivery fees are very reasonable. I cant say enough good things about this center. :)

Once again I am receiving calls purporting to be from these people. I’d give zero stars if I could for their inability to respect the Do Not Call list. Don’t use a stupid loophole to get around it. If we’re on that list, we don’t want any. I’m tempted to send this company a letter letting them know that by calling me they’re agreeing to pay $ 10,000 per incident for the privilege of wasting my time.

For anyone else out there who has fallen victim to DirecBuy Woodbridge, please contact me. We were lied to, plain and simple, and they should not be allowed to get away with it.

Was just called and told that I’ve been specially selected for a new promotion. if I listen to their 90 min spiel, I have the choice of a new tablet or an 8 day stay in Costa Rica. Comon guys, at least make your scams realistic.

I can’t comment if this place is worth the membership fee or not, however, I can comment on my brief experience with them.
Received a random call on my cell phone saying congratulations, I won a vacation. Wasn’t really interested in the vacation, but I was actually interested in furniture. They ask some preliminary questions; I guess to see if you meet their standard requirements.
Long story short, they’re are pretty rude and called me multiple times.

QUIT calling me! For close to two years now they call me when I’m on the do not call registry. When I tell them this they hang up on me. Last week on 5÷14÷14 a Miss Young called me and I played along so I could get her boss on the line, James Wood, and I told him to take me off the list. I am so fed up and I am going to file a complaint with the FTC. If I was ever inclined to be a member of their club I would never do it now simply because of how annoying they are and how they don’t follow the law.

So someone at Direct Buy has been reaching out to me to tell me Direct Buy is making changes and it is getting better, well, it’s not! So I got on to their site to look at the refrigerator we want tonight, it is: GFE27GMDES GE 26.7 Cu. Ft. French-​Door Ice & Water Refrigerator — Slate
I then spent all of five minutes googling the web and on this site:
, I found it for $ 1829.
On Direct Buy, it is $ 1894! THIS IS A JOKE!!! I spent all of 5 minutes searching online and found a better price. Direct Buy is for people who either don’t have the time to shop or who believe the lies you are feeding them!
You guys would be wise to give us our money back because I am going to continue to do everything I can to tell as many people as possible that this program is a complete scam! I think every Sunday night I will start posting something that you can find elsewhere cheaper and I will tell everyone where to get it.

Someone needs to advise these idiots that they are in violation of federal law with their phone solicitations. I have told them several times to stop calling, but they persist. Wouldn’t do business with these jerks if they PAID ME!

Really nice it took how many months for this to be addressed. If you notice, the post was back in October. After this first post, I called Direct Buy. I was assured by the manager that the calls would stop. They did for a little bit. I got a couple calls following this and was promised again the calls would stop. They did for a little bit.
I started getting DB calls again and went to a different manager because they were now coming from other state interchanges (area codes). I was assured they would stop yet again. I think this time I went to Corporate. It was months ago…
Again I was assured they would stop. They did for a little bit and have started up again.
This time, I told the callers if the calls continued there would be a complaint lodged with the FTC because my number was supposed to be off the call lists for all lists. I was hung up on a couple times. The last call I got (this week), I called and left a message on Monday. I also filed a complaint with the FTC. I am done.
It is not uncommon for a couple a week to come in and the operators hang up even when politely informed you were promised by the managers and various people your number was removed and you keep getting DB calls from different locations.
It is not good to be assured by different managers that your numbers will be removed and then you keep getting calls. My number is also on the DNC list but because you are offering free gifts, you have a loop hole.

I am so sorry for my noobness but I actually thought this was a furniture store like Ashley’s or ikea. We walked in thinking we could look at furniture & the guy at the desk asked us for a code or appointment. We said we just wanted to look at furniture & he looked at us like if we had a spider living on our forheads. I know it was silly of us to not know they’re a «club» but we just moved here. New to everything. So the rudeness was unnecessary. Again, excuse my noobness. But if you’re wanting to go to a store to see couches don’t go here. Unless you want to do the most for a membership & pay all this money just to get a freakin couch! Just wanted to save someone their time. Complete waste of ours.

Unsolicited calls keep coming from this location saying I have won a cruise. I told them not to call me and reported the business to the VA Attorney General. They are scam artists and slime. Fake reviews posted on here. Stay away.

I recently joined Direct Buy. I was working with 2 clients (I am an interior designer) and they both had memberships. I was astounded at the prices they were getting. Better than what I could get through my sources. And yes, you pay freight and tax but you are paying the same freight a retailer would pay without the markup. I ended up selecting most everything the clients needed. Some of which could be sent directly to the door and some needed to be picked up. I was able to wait until several items arrived and have the client pick up or have a delivery company pick up from their warehouse and deliver. The delivery staff what courteous and helpful. My experience has been very positive, I can find most items online and order online.
I get that their is a selling process, but that is designed to protect their sources and the wholesale pricing you are entrusted with.
If you like everything done for you this is not for you, however, if you are willing to place your own orders, pick up your furniture and move it into your home (or you want to hire someone to assist) this is a great and cost effective solution.
The only downside was recently, our washer died, The direct buy pricing was competitive, however, it was 5 weeks out from time of order. When your washer just dies, waiting is not an option. If you are the kind that can plan your appliance purchases before they die this is a good solution.
I highly recommend this company.

I’ve been a member of DirectBuy since 2005, when it cost much less to join (but still wasn’t cheap — they keep out the riffraff that way). Only $ 149/​year to renew, which you can’t beat.
I have saved a significant amount of money over retail by purchasing through DirectBuy. Picking stuff up at the warehouse is required for most, but not all, products, which can be an inconvenience. However, since I just saved $ 600 off of retail for an AWESOME Vidalia do-​it-​all grill, I am more than willing to spend a few bucks in gas money to go pick it up!
My experiences with DB overall have been very good, and they will fight for their customers when something goes wrong with a product. In fact the only problems I’ve ever had were with the manufacturers and not DB.

Most of the Woodbridge reviews are on another direct buy location on Unilocal like Ca etc. My sister told me not to go to their tour as her and her husband purchased in 2008 and purchased a broken washing machine. Because I am an avid shopper I chose to be my own judge. After a 90 minute talk and television ad of celebrities I’ve never heard of «Bud» ask me for $ 6k for 3 years with 10% down today. I said your not going to take us on a tour to show us the real value of the products he said No that’s for clients only. So he wants me to commit to paying 6k for a 90 minute discussion about savings. In what world? Upon leaving the owner tried to ask us to rethink our decision. When I declined he said well give me my my paper back and there is the door. I thought WOW so the reviews are true. They are extremely rude and the gifts are scams… Don’t waste your time. Also there was a customer in the show room. I asked her was she happy wIth her membership and she said ONLY purchase if you are doing Major renovations in your home. …

To all those considering joining direct buy in woodbridge VA. DON“T DO IT! you will be sorry! This is the worst company I have ever dealt with. Its nothing short of a nightmare. They have slick fast talking salesman that will talk you into anything.
They convinced us based on the facts we gave them that we would come out ahead. Its as far from the truth as you can get.
Plus they bait you in with useless giveaways. One giveaway is a restaurant gift card, its a hassle to use it and the reviews on all the restaurants were horrible and most of the restaurants were completely unheard of. Another giveaway is for an ipad that did not work at all right out of the box, I told them and got no response.
the other giveaway is a so-​called free trip which is useless, by the time you figure it all out it… it costs more with much more hassle than if you booked it yourself.
It is such a hassle ordering anything. You often have to wait weeks, and by the time they add in all the other costs you are paying far more than you would pay most anywhere else. Plus after all this you have to go and pick up many or most things yourself and god forbid you have to return anything, the nightmare gets worse.
Headquarters could not care less, Ive tried talking with them. This company cares nothing about customer satisfaction, getting your money is the first and foremost goal. and Keeping your money is paramount to them, Contract or not, wrong is wrong and in my opinion not refunding a customer they clearly sold to that does not have any way to benefit from their services is no different than grand theft!
Most often the internet is the best price and the waiting and shipping and return policies are fantastic with most all companies out there. you will do much better if nothing else to just buy what you need from costco, home depot, etc. at least you can get a refund and no hassles.
I cannot say enough bad about this company, they would get no stars if that was an option!
DON’T DO IT, YOU WILL BE SO SORRY!!!

I just received an offer in the mail for a new 7″ Tablet with Android O/​S w/​camera and WiFi. Plus i get a $ 100 restaurant dining card if I call their number. It was not clear at all what company was offering this. There was a tiny address on the back of the envelope, which I had to Google before finding it was Direct Buy. I have no idea what the catch is but I’m not willing to find out. I never buy into these «too good to be true» offers.

I’m moving into a new place and refurnishing the entire thing, so I decided to see what DirectBuy was all about. I assumed it was similar to a Sam’s Wholesale Club, but the fact that I had to make an appointment to come to the «store» and find out what was up with it tipped me off that there might be more to it than that. Still, I decided it might be worth it if it could save me a bundle on an apartment full of new furniture. I did end up joining and I’ve been sworn to secrecy on the specifics, but in a nutshell, you pay a hefty three-​year membership fee up front and then have access to hundreds of manufacturers’ catalogs for furniture, appliances, flooring, window treatments, and so on, and you can order the stuff at wholesale prices. The difference in prices really is unbelievable. However, you still have to pay shipping and handling, etc., and the merchandise is delivered to DirectBuy, so you either have to go pick it up or pay an additional fee to have it delivered from there to your home. That adds quite a bit back onto the prices, but you still come out ahead of retail. Another downside, though, is that there is no actual furniture to check out in person. Everything is ordered from the manufacturers’ catalogs. They do have fabric swatches for most things, but you can’t do a test-​sit on the sofa you’re interested in. The website is also not so great. Another reason i joined was that I thought I’d be able to shop online from the comfort of home. Most of the stuff you find on the website, however, can’t be ordered online, so you end up having to go to Woodbridge (and who really wants to get on 95 is they don’t have to?) to order the stuff in person. I will say that after I went in the other day, they gave me some order slips and a fax number and told me I can fill out the order slips and fax them to the store rather than coming in personally, so I may try that in the future. I have ordered just about everything for my new place from DirectBuy so I’ve probably almost paid for the join-​up fee and I figure it will eventually pay for itself. But unless you are remodeling or planning to drop a bundle on furniture, appliances, etc., this may not be the best way to go.