Maid Easy

I just got my 2 bedroom condo cleaned by three very nice ladies from Maid Easy. I didn’t have to give them any special instruction… they just went to work and thoroughly cleaned my entire place. They even did unexpected things like taking my expresso machine apart and cleaning all the trays, etc. Wow, I’m super happy and will gladly give them my highest recommendation!

Absolute disgraceful service! First, the maids completely missed the first appointment time. They never showed up that day, so I cleaned my refrigerator and stove myself. I called Living Social as my lease was ending in a few days. That got some action, as calling Maid Easy did nothing and emails were not returned. So, fortunately that stirred the ant hil and the next day Maid Easy called saying that they would be out the next day from 2 – 3. So, I took off work.
These two ladies did clean the apartment as I’d requested. This was a deep-​cleaning, add-​on to a living social voucher. However, they caused a lot of destruction with their cavalier attitude. They were using clorox cleanup gel with paper towels. That’s fine and effective, too. However, what wasn’t clever was throwing the used paper towels on my carpet. The used towel from the closet burned a bleach hole in the hall carpet! To top that off these two broke the large blind in the living room.
I have emailed and called repeatedly, including photos of the damage that was done. I have heard nothing and fully expect this company to not do the right thing and reimburse me for what will surely be charges taken out of my security deposit.
I’d take them to small claims court, but we all know what that’s like…

I’ve used this company for a few years, and they are so easy to deal with I love it. They will call the day before to remind you of the cleaning, and they have been wonderful about inserting extra cleanings or moving days if I’ve needed it. Once I was not home to let them in and forgot to leave a key with a neighbor and they refused my offer of payment for the day even though this was my fault.
As for their cleanings, the main cleanings are done very well, but it is the the extras like cleaning/​dusting all of the shutter blinds, moving the couches to vacuum or mop under them, and even cleaning the light fixtures if needed that still surprises me.
I’ve had negative experiences with a previous maid service so am very happy to have found one so easy to work with and one which I feel comfortable recomending to friends when they’ve asked.

Got the same deal as PP from What’s The Deal — the two ladies that came by did an excellent job. I showed them around my 2 bedroom, 1 bath house and pointed to the floors, tub, kitchen counters and sofas that needed dusting/​cleaning, and they did all that and a ton more. Floors look great, entire bathroom and kitchen looks great. Highly recommend.

I got a coupon from
and thought I’d help myself out a bit while doing my move-​out cleaning. I add disclaimer here: this coupon was not for a move-​out cleaning, so I did not expect them to do a full scrub down; I only wanted help once I was out to get the floors and windows a little scrub-​a-​lub.
SO, I set up the appointment, they are willing for me to leave a key and they come in and clean while the new tenant is at work and I get that final floor mopping needed, right? Wrong!
I received a call from the new tenant expressing anger at the service that there were footprints on his bed, marks on the floors from walking around on a maybe/​maybe not mopped floor, the counters were not clean, no dusting was really done. The only thing they did do was clean the oven, which I willingly paid an extra $ 25 for. To top it all off, THEY ATE THEIR FOOD. Having just moved in the new renter had unopened deli meats and some bagels and returned home to find one missing and the packages opened and used — who does that?
I called within their 24-​hour satisfaction guaranteed window and they offered to come out and re-​clean that day as their site indicates, but still didn’t really do what they were supposed to.
So, luckily I got a discount on a service that claims to clean your linens (leaving foot prints on them), dust your blinds/​appliances/​etc (I guess they got lost while standing on the bed and forgot to) and clean the floors (and walk over it while it’s drying). I guess they didn’t say specifically that they don’t eat food your. My bad.