I’ve been a t-mobile customer for over 17 years. All cell phone carriers have their pros and cons. I don’t have many complaints but I think all cell phone companies are scammers. I went in to upgrade my cell phone. They didn’t have the color I wanted because it was a «limited» edition. Ding 1. Then they told me I get a $ 75 rebate and start walking over to the accessories to pick out stuff for me. I’m like wait, what? Can’t I just keep my rebate and run? Actually NO! You MUST use rebate toward accessories. Ding 2. Accessories must be related to phone I am purchasing. Ding 3. AND must add up to $ 75 or over. I was 2 cents under $ 75 so had to spend like $ 20 to pass the $ 75. Ding 4! Friggin scammers! But it’s like cable companies, you don’t have many options, let alone decent ones. Ugh!