Washington Behavioral Health

This place is a joke. Dr. Alathari wrote a prescription. I took it the pharmacy and the rejected the prescription. They said the doctor never authoriZed the prescription. I called the office and the receptionist said they would get everything squared away. I wait two days and finally get a call from the office saying I could go pick up my prescription. I went to the pharmacy and sure enough it was still rejected. The pharmacist was a real nice guy and gave me the rejection letter. I took it to the office and slid it under their door. I got a call earlier from the office. The receptionist told me it was my fault because I didn’t get the prescription form filled out right and that I could get an appointment in two weeks to get a new prescription. I told her ass that it wasn’t my fault I didn’t get the right prescription b/​c I was not a doctor. She got all choked up and put me on hold. I waited about 5 minutes and then she hung up on me. I’ve since filed a complaint with the medical review board. It’s terrible how they treat vets on tricare. They basically make everyone do their jobs for them. Sick incompetence.

Dr. Alathari has been nothing but patient, kind and caring since I have been in his care. I would recommend him to anyone needing psychiatric support… Although his staff could be a little more friendly –it has nothing to do with Dr. Alathari or the care he gives. His staff is not rude, just not overly nice.

AWFUL! If I could give them negative stars I would. My paperwork was submitted to the wrong insurance company because of staff incompetence. Tried multiple times to contact the office and was told repeatedly that someone from the finance side would call me back (to no avail). The second time I went, the practitioner was literally 45 minutes late and so I got a 15 minute appointment but was charged for an hour (insurance fraud anyone)? Eventually had to send certified paperwork regarding the situation since I could not get any response via calls and email.