Case Automotive

I can’t recommend these guys in all good conscience do to their lack of attention to safety. I have a 99 Chevy Blazer that I sent in to have a brake line replaced, I asked the service manager if the brake system itself is safe to drive on and all he did was shrug his shoulders, basically saying to me that no one bothered into a basic safety check of the brake’s hydraulic system. They did however criticized on how they were so rusty, well of course its rusty she’s been in Washington all of her life thats why I have her here to get it fixed for F’ sake! Anyways I now have a truck without brakes, no thanks to these clowns.

Took my truck in for an alignment and was told it needed $ 1000 worth of repairs to replace my hub bearings in order for the alignment to be warrantied. I told them I wanted to get a second opinion and upon driving away I was hearing a clunking sound from the front end. I took the truck into another shop and had them look it over and was told that they didn’t tighten anythind down and my truck was already out of alignment. I had them also look at my hub bearings and they informed me that nothing was wrong with my truck. Fourtunately enough this second shop was able to quickly align my truck free of charge as well with no permanent damage done. I called back to Case Automotive to try and get a refund but they refused saying that it wasn’t warrantied as I wouldn’t let them do they hub bearings on my truck.

Took my sons Jeep Grand Cherokee in — it needed lots of work to get it into good running order. We were treated with great service and very clear explanations of what it needed and why. The work was done in a very reasonable amount of time for all that needed done and the pricing was VERY reasonable and fair. Would absolutely recommend Case to anyone needing auto service and would certainly return there for any future needs.