The Home Depot

There are some good people that work at this Home Depot but overall I have had some bad experiences over the year, especially with the morning lumber/​contractor guys. Like I said some of the people especially plumbing are excellent but I met more than my share of complete jerks there.

this place is such a maze can never find anything i need and i hate how they place the entrance so far away from the exit. GRrrrrrr i prefer menards. but the staff here is generally willing to help

I came here today and met rudest associate in the history of earth working. Her name tag said «larurie» and also «Jackie». here is the interaction I had with her
She was talking to another associate and I walked over and I said I had a quick question, she held up one finger and said hold on and didn’t even glance at me which I thought was really rude, the finger thing. I stood to the side for at least a couple minutes waiting. They were just talking about their manager or supervisor or something, which could wait ya know? Finally she finished and walked away from her buddy and walked directly past me and didn’t even acknowledge me.
Me: hey excuse me? I have a question
Her: turns around, looks me right in the eye, turns back, walks away
Me: excuse me can I ask you a quick question?
Her: yeah
Walks away again
Me: do you know if there are any poppies left?
Her: shrugs
Me: do you know if there might be more somewhere else?
Her: shrugs
She was very cold and rude the entire conversation. I later found both poppy seeds and actual poppies. I later saw her talking to another couple and I didn’t hear her side of the convo but as they walked away they were saying «that was unnecissary» and saying she was rude.
Anyway I hope that some higher up at Home Depot sees this because it was probably the worst I have ever been treated by anyone at any store. I was really dissapointed.

After moving into our new place, I went searching for specialty hooks for the closet. The shelving ones had broken. I drove to Lowes, my old standby — no luck. I went to Menards, no luck. I tried ACE — no luck. I checked on line — no luck. I was exasperated and tired of driving around St Paul and the suburbs. I finally found a Home Depot just about a mile from where I lived — I was cautious because my last experience with Home Depot in New York had been very poor. My experience at this Home Depot during this visit and the subsequent ones (more than 10 visits) have all been exceptional. The staff are willing to drop what they are doing to help you find the correct item the first time. I tested a theory yesterday when I had to pick up a few items. I went to several different employees throughout the store and asked for assistance with each item on my list. Each employee took the time to take me to the correct area and give me advice as to what was best. In one case, the employee said we don’t have that item but you can get it at this other location (a competitor’s store). Hats off to the managerial staff and your employees — you folks ROCK!

I love this Home Depot location!
Great customer service! They really will answer all your questions & if they can’t, they will find someone who can. All your home needs plus thousands more options online. & they match & beat competitor pricing. Now that’s great business & exactly how you create customers for life!

Every time I shop here I end up frustrated and on the road to Lowes. I don’t feel like they have a very good selection for home updating type things– lighting, plate covers, bathroom cabinetry, etc. Also the paint and stain brands they carry suck.
When my washer broke I came here looking for a new one because I stopped at the appliance store across the lot and thought they were overpriced. They had the washer I wanted at a good price but they don’t stock any appliances in the store! I went to Menards and got the same thing for the same price and didn’t have to wait a week to get it. As for disposal– I put it on craigslist and someone picked it up the same day.
I will say their wood quality is better than Menards.

This review is *just* for the garden center.
They seem to have made a conscious effort to expand their garden center this year – space-​wise. They’re still very low on variety – if you want a special perennial or annual, you’re better off searching at a specialty garden center. Anything cool that was created by the U of M, you’re not going to find here for a few more years.
However, if you’re looking for basic annuals and generic perennials, you’ll be able to get them here at a pretty big savings. A pink wave petunia is a pink wave petunia, y’know? They’ve gotten better at taking care of their plants as well, so it’s not so much of a hunt to find the one flat of things that hasn’t been squished and squashed and not watered/​overwatered into oblivion.
They do have a great selection of tomatoes – with some really cool packs of mixed varieties. The 6″ tomatoes also looked really good and they had quite a few different types. I would say that tomato selection is on-​par and even a bit better than the big names (Linder’s, Gertens).

I have been shopping at this Home Depot off and on for many years. It is always clean and their is always someone around to offer help when you have a question.
We stopped in here recently to look at their portable dishwashers. Sadly they do not have any in the showroom. A salesperson asked if we needed help while we were looking for them and confirmed this. We would have to order it on-​line site unseen in order to purchase it from Home Depot. Not a thrilling thought. Their prices were competitive — but we decided to keep looking.
Overall I really like this Home Depot and I will keep shopping here.