Stone Pros Marble and Granite

Without a doubt, one of the best contracting experiences I’ve ever had. Glenn was truly awesome to work with and delivered extremely high quality workmanship, fully exceeding our expectations.

I contacted Glenn on a Thursday about a small job I needed done on a Saturday (through hole into granite for a reverse osmosis system faucet). Of the four stone experts that I contacted for this job Glenn was the first to respond and the only professional to offer his availability on short notice despite having other jobs booked on that day. Glenn exhibits great attention to detail and has empathy for his customers — despite the simplicity of the job, he committed the time to discuss how we could get the job done cost effectively, efficiently, and «right». Glenn will-​called the core bit for me, I picked it up. He was at my doorstep promptly at 8:30 on Saturday. Once the hole was drilled Glenn made sure that the faucet would install properly and that I was good to go on the rest of the project. Based on my experience, I would recommend Glenn’s services for anyone who has a granite project large or small!

One of the best, if not the best experience that I have ever had with a contractor. The work, advice, and craftsmanship exceeded my expectations every step of the way. Glenn clearly puts long term customer satisfaction at the forefront of his business model. He honestly managed expectations up front, was clear in communication, and delivered a product that was better than I envisioned when considering new countertops. Great experience and great product.

I am a hard person to please, I admit it and in building our house, I expect people to do a great job. Stone Pros exceeded my expectations. I don’t think that they are the most expensive nor are they the cheapest. Glenn was so so so chatty and INFORMATIVE and you can tell he cares about building a business and really pleasing his customers. I went out to the shop to get a couple of custom pieces done, and boy were they helpful and pointed out areas of the pieces that I had not thougth about, such as polishing the bottom of the pieces, where the overhand was. (I was doing some pieces for a pony wall and custom shower) I am so pleased I went with Stone Pro’s! Glen’s whole staff is patient, knowledgeable, and very professional. You are going to have your granite, marble or quartz for years to come, do yourself a favor and go with someone who will spend the time with you. I did not get my kitchen counter from Stone Pro’s, but from precision counter tops, and I will tell you that hands down, Stone Pros customer service is way above theirs.

I talked to roughly 6 different stone fabricators in the Seattle area and picked Stone Pros because they are a customer and detail oriented team. Many stone fabricators keep left over slab material that previous customers have already paid for. They then sell the remnant material to other customers for smaller counter tops or bathroom vanities. Some fabricators refuse to let you keep the unused material from the slab THAT YOU ALREADY PAID FOR, and will only hold the material for you for 3 – 6 months before putting it in their remnant yard to resell. I understand that this is just business, but to me, this double dipping practice is unethical. Other fabricators, have minimum job costs, so they try to up sell marked up items such as sinks, faucets, tile, etc. This IS NOT the case with Stone Pros. Glenn, the owner, said that if I found a material I liked in his remnant yard, I could have it for for free and would just have to pay for labor. Other fabricators charge $ 10-​$ 15 per square foot for remnant that someone else has already paid for.
From the beginning, Glenn was very helpful on advising how the install would go. He also suggest places where I could find other materials for my bathroom remodel such as sinks, faucets, etc. He even took time to get back to me on the same day he had his baby. (Super customer service!) The templating and install went fabulous as well. The template took about 30 minutes to make, and then they fabricated and installed the counter the next day! One day turn time! During the install, Jerry and Lalu we very detailed orientated. They took extra care not to make a mess and even taped seams before caulking to prevent caulk from getting everywhere. Drop cloths were put down to protect the new floor and everyone was very polite and respected the home they were working in. I will definitely be contacting Glenn’s team when I redo my kitchen and second bathroom.
You can also check them out on Angie’s list for more reviews.

Glenn and his staff provide tremendous attention to detail and prompt responces. They put the customer first. The countertops they installed are flawless and done exactly when they said they would be.