Super A Cleaner

Absolutely HORRIBLE customer service. I paid cash for an alteration when I dropped it off. When I went to pick it up John said I had not paid, after several minutes of arguing including a receipt, he basically called me a thief and said if I want to be a thief then fine. I threw $ 8 on the counter and walked out. I will never return, John is a complete *SSHOLE.

What I can’t believe is that I haven’t written a review for this place that we have been coming to for what seems like forever. While it is easy to find a good dry cleaning store, what is impossible to find is one that charges extremely reasonable prices. Super A is the place that makes it a reality. To top it off, they do really good quality cleaning and pressing. In all the years I have been using them, I have never had one problem. Also, my husband utilizes the gentleman who does alterations. He’s been there forever and pretty much is an institution of sorts. I could just as easily do the pants hemming that my husband needs, but why? This guy does it extremely well and expeditiously. And he’s cheap. He can most assuredly continue to do it for us, and it saves me lots of time to boot. The worst thing I will say about this place is that parking has become a premium due to when they installed the Smart & Final a few years back.

My family and I have been going here since forever! Hands down the best cleaners, and the best alterations. John is AMAZING at alterations, from jeans to gowns he does it all. Had to write this review because he literally just altered my evening gown for tonight in less than 30 minutes. Can’t beat that service!

John is kind and talented. For years, he has provided us with quality alterations, repairs and «projects.» From creating original hems on jeans, jean repair to high end suits for alterations and sweaters needing holes repaired, John has a needle and patience for it all. He even stuffed and sewed a favorite old sweatshirt to make it a pillow for our son.

Jon is a superstar at alterations. I go to him for every single piece of clothing. He’s professional, quick, and extremely thorough. Meets any deadlines I may have.

This cleaner and tailor are great. they are the best place around for cleaning handbags and will do your mending super fast. I recently took a pair a pants to be mended and he had them finished in like 10 minutes and only charged me $ 3. There is lots to do in the plaza if you want same day tailoring like yogurtland, smart and final, and the Habit!

i have went to this cleaner for a long time they always give good service i got my money worth

I have been going to Super A Cleaners for a long time now and have referred a lot of my friends and associates to them for all alteration. John and his people do a great job with whatever you ask them to do but also make you feel like they appreciate your business. I will really recommend them for any kind of alteration.
I don’t think there is a better alteration place in the area.

I cannot believe the experience I had with John. What a rude man! I dropped off two items Saturday. One needed 4 snaps replaced as two of them were loose. Thursday I went in to pick up. I should have come another day as maybe the attitude would have been different! Got the items… looked at the snaps. 3 new plastic snaps but still one of the old metal snaps. Hey… if it isn’t loose I don’t care what the snaps look like as they are hidden but if one is loose I can’t wear it. Yup… the one metal snap is still loose. I asked him to fix it he grabs the item from me with an attitude but sits down to fix it. Then when he is done now… all of a sudden… I only have TWO snaps instead of 4. What the heck? I ask him about it and he tries to play the broken language card as if he doesn’t understand what I’m saying. Which I don’t believe for a second. As I’m trying to talk to him he tells me to «hurry up» and does the hand gesture to hurry up. He also walks away from me twice. I tell him I am a paying customer and that I just want my items fixed as we agreed. He then tells me he will put back on the snaps but it’ll cost me an additional $ 6. Give me a break… you took the snaps off! There was no way in hell I was giving this man any more of my money. I paid him $ 18 to do two items of which one is now not done. I still haven’t even looked at the other item because I am so mad and am scared of the possible outcome. I’m hoping it is okay.
I was very calm and nice until he gave me the «hurry up» sign with his hands. How rude! I would highly suggest to anybody NOT to use this man on items that need to be fixed. I believe that he tries to get more money out of you when you pick items up and when he didn’t do the agreed upon job correctly! And now I’m going to have to go to somebody else to fix his mistake and add 2 more snaps. I don’t know if it is his wife or just another worker in there with him but I told her I feel very sorry for her having to work with him. He was completely out of line and owes me an apology to say the least! But I’m not going to hold my breath because this man has no integrity! Good luck if you use them and if you do use them make sure you write down on the slip, exactly, and I mean exactly, what you want done. And make sure he doesn’t rip the slip off and then write it as you want to make sure it’s duplicated! Otherwise you might get gauged too!

My favorite cleaners, john is the best! I always bring my new clothing in for alterations for a great job and a great price!

Super A Discount is by far the best cleaners in Woodland Hills. The service is amazing, they get my clothes done quickly and do a phenomenal job every time! John provides awesome service with a personal touch. Highly recommended, I am a customer for life!

I love this place! They are amazing when it comes to any type of alterations. I highly recommend them and they offer such affordable prices. The service is Always great and super friendly

I first came here because it was local and have been coming back ever since. John is excellent at alterations and inexpensive too. I’ve been here countless times for alterations and I’m always happy with the quality of work he does. Sometimes, he’ll even have things done for me after a quick trip to Smart And Final next door! After having bad experiences at other cleaners/​alterations it was nice to find courteous, friendly people who don’t charge ridiculous prices. Also, parking is easy and that’s great when you’re in a hurry.
I highly recommend them.

These guys are great. Excellent prices and very good service. I’ve had some alterations and repairs done, and never a problem. The greet me by name when I arrive (often having already retrieved my dry cleaning before I even walk in – when I park right in front, of course.
Apparently now they have «gone green» — which I know matters to some people — but the prices are still great. Highly recommended.

!!!beware: dishonest & extremely poor quality & careless!!!
*****you have been warned*****
they will destroy anything and everything you send them.:
1) they don’t know how told fold pants if they’re life depended on it
2) shirts will come back looking like a rat chewed threw them
3) they charge in advance; is it just me or does this not scream, «hey i have absolutely zero faith in my own service
4)you couldn’t pay me to return my clothes there
*i wish i could give them a negative rating:
in sum if your dry cleaning clothes you do not ever care to wear in your life go here!

Every experience I’ve had at Super A Cleaners has been «super.»
John’s alterations are not only excellent, but also extremely creative. He is truly an artist in his work. For example, he fixed two good winter coats and found very different incredible solutions that I wouldn’t have thought possible. (Funny thing is that he would have done the lame ideas I came in with, but fortunately I had the good sense to listen to his expertise and trust his years of experience.)
Incidentally, they cleaned a suede coat of mine perfectly.
Everyone there is personable, creating a warm atmosphere. My clothes are always perfectly clean and ready often ahead of time. The prices are good and sometimes I’m surprise at how low cleaning bill will be.
A friend had recommended the place and John to me; I highly recommend them to you.
Joan H.

I use John the expert tailor all the time. He is great and so courteous. If you need any alterations, measurements or tailoring done, I would recommend John. He’s so friendly and extremely fast too! I’ve been a customer of this dry cleaners for awhile and will continue to use John for all my tailoring needs.

I went to this place to give business to my fellow business owner in my area yet this is the most disappointing moment that it made me cry so bad when I saw my 8 month old Authentic Gucci Bag ruined! I came to pick it up and to my surprise the glue on the corner of the bag was all out and the leather was all wrinkled. I felt my $ 2000 bag was washed in a washer and dryer and I paid someone $ 45 just to ruined it! I was so pissed and showed it to them and all they do is apologized, I said go ahead and fix it and call me once it’s ready. After 6 days, I got a called from the owner and want me to explain everything to someone that doesn’t understand English. I told him to give back the phone to him so I can explain again to the owner and translate it to the guy. He puts me in hold for 5 minutes and said «OK, OK ma’am» and I asked him how can you say ok if you didn’t even explain to him what needs to be done? After 3 days got a called and said my bag is ready. I’m crossing my finger that it was fixed atleast glued the side that was popped because of the dryer or steam that they use on the leather (it’s not supposed to used steamer on the leather, that’s why my leather was all wrinkled (showned)) they fix the ¼ of it and leave the rest the same! All he said «oh my gosh!» I don’t know Ma’am, that’s all they can do” I need to leave, I need to leave…” I said why they didn’t fix all the way? And he said I don’t know and give me the look. I’m just trying to control my temper so I just told him that Since my bag is all ruined now because of them I’ll just get a new one and drop off the receipt and I’ll pick up the payment later.
I know it’s hard to share my experience and how it can affect one business since I’m a business owner myself yet I know how a review can also help and guide future customer to be AWARE of the possibilities. It seems that they’re great on some parts but I’m the unfortunate one that experience this horrible customer service. I just hope that the owner handled the situation and take responsibility rather than pointing on the other persons who I never talked or deal business with. I’ll write an update as soon as I get a feedback after I drop off the receipt.

This cleaners has been the best so far out of all of the local cleaners. We’ve been taking my husbands clothes here for a while and they always get it right. Reasonable prices also.
Recently we needed to get some jeans repaired and thought to ask them instead of taking to the jean bar. All I can say is wow!!! I’m so mad I never knew they could save jeans before.
If you need a good cleaners and small fixes, check em out!

John does great work. My family and I moved into the neighborhood, I had some pants that needed alteration. I went to Super A Cleaners and John helped me. He had the pants altered in one day. They were perfect, thanks to John.