Warner Villa Apartments

I have heard people rustle my doorknob numerous times. When I complained to the office they told me to calm down and relax while rolling their eyes. I find a notice today in the mailroom staying they have had numerous complaints about people complaining their apartment/​car have been broken in to. It also states «we are not a secure building» even though we have numerous gates that require a key to get onto the premises, 24 hour security and numerous cameras that are more concerned with dogs peeing on plants rather than people entering a specific building.

I have lived here 19 years. The ladies in the office have alway been professional. If I’ve had a problem inside my unit they have taken care of the situation in a timely manner. They have done a beautiful job on the restoration of the grounds. The property looks better today than it did when I first moved in. Thanks Patricia for getting the owner to allow dogs. I raised my children here and now I’m raising my grandchildren here. The park across the street is a great asset. Its a safe place to live.

They just fixed the pool and it looks horrible, it’s way more slippery I hope if they read this and do something about it. Also they should extend their hours for the office where you get your packages. But other than that is meh living here.

I live here… and was a former resident from 23 years ago… loved it so much that when i came back to the area, I moved back… the staff is helpful & friendly. the grounds are immaculate. and have plenty of amentities! pet friendly & the maintenance crew is very quick to respond when needed. candace & the other girls in the office are GREAT! There is around the clock security which is wonderfull! they are always visable and respond when required… I highly recommend this complex. They have very reasonalbe rates especially for this pricey area!

I have had nothing but trouble with this place. First, no one ever told me that there were 2 water heaters in my unit, one in the kitchen that made the cabinet above it completely useless because the heat from the water heater is a great place for bugs. I have NEVER had bugs in my home/​food before or after I lived there. I had to throw out all of my dry food even the items that were completely closed because there were thousands of black bugs. When I told Candice she tried to blame me for it. The property managers don’t want to do anything so if you have any problems that the maintenance guys cannot fix, don’t bother asking.
When I gave my notice to vacate Candice asked me not to disconnect the electricity and that she would change the bill to the building name/​info. She never did this and I contiued to get billed by the DWP for months until someone else moved into the unit. Each time I received a bill she would tell me she will pay for it. A year and a half later, July 2010, I get a bill from DWP/​Collection agency. When I contacted Candice to inform her, she said she would pay for it. 8 weeks later she sent me «proof of payment» for a payment they made to DWP in April 2010, obviously not the correct bill. When I questioned her on it, she just started getting angry insisted the April payment was the correct one and told me that I need to give her the number for my DWP so she could call them, I informed her that it was just the basic DWP number and she yelled at me and said, just give me the number and I will call them and hung up on me. She is obviously angry because she got caught in a lie. I know I am no longer a tenant, but this is basically how you will be treated while you live there too! Make sure you disconnect all of your utilities and get a confirmation.