West Coast Auto Dismantling

NEGATIVE STARS for scamming women.
They sold my daughter two headlamps that had several broken mounting bolts & tabs and could not be installed.
They did not advise her that she needed to inspect the part for deficiencies and that parts were supposed to have the dismantler’s ID or part # on them.
One of their workers initialed and dated the invoice & warranty, but my daughter did not.
When I tried to get an exchange or credit within the warranty/​return period, the manager Juan called the owner and said the parts did not have their ID #s on them and could be from my car. So they refused to do anything.
Turns out they had previously sold a tire rim to my wife, but the same story (no ID #‘s on part, checking for defects, or explanation or signing of warranty). Fortunately, the rim was in good shape.

This Place sold me a motor with a blown head gasket. After calling them back they would not give me another motor. I since then sued them i will get my money back.

As other reviews stated do not go here. I called to get a hood and Juan told me a good was in perfect condition and had me pay first and go pick it up in rancho Cordova. My fault for paying first. I came to see the hood and it had lots of rock chips and a big dent. I called back and told him he said no problem I’ll get you another one. What do you mean no problem? I drove here 30 minutes and it’s not what I paid for. Now he wants me to go get it from his place. Not wasting my time. Then he argues with me on the phone like its my fault? Bad customer service.

Stay way till they can learn customer service. This place is a joke and waste of time

I really tried to give this place the benefit of the doubt but it was tough. I came here due to convenience and wanted to purchase a transmission for my car. I arrived and the place was not as welcoming but I didn’t expect too much from a wrecking yard. I normally go to the wrecking yards in Rancho Cordova but I decided to give this place a try.
I ordered the transmission for my car and customer service lacked a bit but I didn’t expect much from a wrecking yard. I had the transmission installed and realized that it was a defective transmission. I had the transmission removed and brought it back to have it exchanged since the transmission had a 90 day warranty.
When I brought the transmission for the exchange, I was questioned by a worker named Spencer. He accused me of cracking the transmission and asked me why I didn’t expect the transmission when I purchased it. He further stated that he would exchange it but he was still assuming that I damaged the transmission.
I received an exchanged transmission and noticed that the transmission was filled with grease and was not normal. I have worked on cars but a transmission with that much grease and oil is a red flag. I gave this place the benefit of the doubt once again. They pressure washed the transmission and took away some of the grease.
I had the transmission installed and it was a bad transmission. I was irritated at that point but I figured it happens. I brought the transmission back to the shop to have it exchanged and they exchanged it with another transmission. I was on a lunch break when I exchanged the transmission so I was in a time crunch. When I inspected the transmission at home, I realized that the transmission had burnt plugs and burnt marks on the transmission. I’m not sure why they would even sell a transmission that was from a burnt car! I had that transmission installed and it was once again a bad transmission.
I attempted to exchange this transmission but Spencer did not believe this was a bad transmission. He was kind enough to offer to exchange the transmission for an extra $ 50. I told them I didn’t think I should pay $ 50 for another transmission when it was the shop who provided me with a bad transmission. Spencer told me that he didn’t believe the transmission was installed. They took the transmission and was going to get it tested.
This has been the worst experience in my life in purchasing parts from a wrecking yard. I would never come back here again and I hope that everybody would learn from my experience and not get ripped off like I did. This is actually a zero star rating but Unilocal wouldn’t allow that.
PLEASE DON’T PURCHASE FROM THIS PLACE!