Walgreens

This is absolutely the worst pharmacy I have ever had to deal with, and it is very unfortunate because it is practically right up the road from my house. Where do I begin? On multiple occasions, they have told me my prescription was ready for pickup when it had not been filled yet. To add insult to injury, you don’t know that until you’ve already waited in (usually) long lines and VERY slow service. Did I already say long lines and exceptionally slow service? I’ve spent 32 minutes waiting in a line that consisted of only 3 people ahead of me. I’ve been the ONLY person to pull up in the drive-​through and was ignored for 11 minutes! They didn’t even say «Hello, we’ll be with you shortly» after pressing the button for service. They walk back and forth past the window. The only reason I didn’t go inside was there was a line of people and I knew that wasn’t going to be any faster. When the employee did finally get on the intercom, I asked why it took them 11 minutes to even acknowledge I was there? His response was to say nobody saw me! A blatant lie as they walk back and forth almost directly towards the drive-​thru window often, but pure incompetence if it were true. I no longer go here… It is faster to drive 10 miles further to a 24 hr. CVS than to drive less than a mile from my house and deal with these clowns.

The pharmacy drive thru was SO slow. Waited 24 minutes in a line of, maybe, 6 cars. I was in the right lane and was told to wait while she helped TWO new cars in the left lane that pulled up AFTER me. After sending over my prescription in the basket – which had broken buttons by the way – she walked off to help a customer inside that took 10 minutes. I spent nearly 45 minutes in line at Walgreens, from just after 6pm to 6:45 on a Saturday night. Ridiculous. I’d rather drive farther to a different Walgreens if it will be faster.

If you are dying and need to go here for medicine DON’T. Stay as far away from this place as possible. Management is a joke, the pharmacy has nobody workung there, and in general the only people who are nice are the people who greet you when you walk in. I’ll take CVS over this company any day.

Been a customer for years!!! But the drive thru pharmacy is terrible!!! The drive through should be for just picking up not having a 30 min discussion about the insurance go inside for that!!! It’s ridiculous!!!

Ditto to all reviews so far. This pharmacy is terribly understaffed and overwhelmed. If you come here know this. Wait, wait, wait. Think of 15 people in line and drive thru both lines 6 cars deep with 2 people behind the counter with the phone ringing.

Was ignored in the drive thru for 10 mins after making eye contact with a tech… then went inside to wait another 10 mins for a prescription that was supposed to be ready 15 mins before I arrived

This store has some of the worst customer service! and the pharmacy is awful. They are rude, they ignore you and if your try to call … good luck! I was put on hold for 45 minutes then hung up on.

This is by far THE WORST PHARMACY I have ever been to!!! We were doing business here for a year and have recently switched to cvs due to horrible customer service! They never had our meds correct. NEVER. And we’re almost always rude to us. We would wait in a 30 minute line just for them to tell us that they do not have our meds ready and would need to order some more and to come back. AFTER we called to verify before leaving the house. SO FRUSTRATING!!! Month after month this happened. And every time, the employees were extremely rude to us. So happy we switched to cvs on 1488. I will gladly drive the extra 30 minutes out of the way to have been customer service. Don’t waste your time!!!

The last thing I want to see when picking up a prescription is a long line. They seemed unorganized. All I kept hearing was «that’s not ready». No wonder the line was long. I was told the same thing. The reason I was there is I was notified that my stuff WAS ready. They did, however, get the script quickly after that. I’ve had problems before with this location so be wary.

I dealt with the pharmacy and it was an awful experience. The person at checkout had no idea what they were doing. I had insurance to cover my pharmaceuticals but it was under my husband’s name. They wouldn’t look up the file again. I tried calling the pharmacy and no one ever picked up. I was on hold forever. I’m going to start driving the extra 10 minutes to CVS. Totally not worth it to come back to walgreens.

This place never has my son’s medication and is not willing to call around to other locations to see if they have it. I have switched over to CVS and have solved this problem.