Barona’s Car Svce

Horrible. Had me miss my flight. If I could put zero star I would. Not polite. Here’s the deal: was redirected to JFK from LGA by Delta, who called this sorry excuse of a company to provide me the ride to JFK. Barona told the Delta agent it was going to be 5 minutes — they ended up taking 30. I found out from the driver (who worked for a different company) that he was contacted to take the job. Barona cannot even do the work in the industry they are in! Pathetic. Contact New Experience 718−729−8585. They’re reliable. I’m sure Barona doesn’t mind, after all they called them to pick me up from LGA to begin with.

You are forced to use this car service if you are bumped from a NYC flight. How these guys got the contract for airlines car service vouchers is a mystery. You would think that American Airlines and Delta would want to stay competitive in a capitalist market. Instead, they stick their passengers with these no-​show, «we don’t have any cars,» then if a driver shows up, they are texting, driving dangerously and generally making you wish you paid your own money for a real car service or taxi.

they were pretty late to pick us up (flat tire excuse) but whatever. you get what you get with car services.

This car service is a non-​sense. I called in advance to make a reservation knowing they are busy in the early morning. They told me to call back later cause it was too early…
Then when I called back 30mins before my pick up time they told me they have no car for the next 35mins, asking me to call back later …

Had no choice but to use this car service when American cancelled my flight and I had to go from LGA to JFK. Was told they would be outside in 10 minutes and it took nearly an hour. «We are sorry for the inconvenience» is all they had to say.

On the way out of LGA they were seemed fine but the guy kept saying he is outside — Black SUV. They are a lot of Black SUVs outside! I walked past him no less than five times until he finally got out of the vehicle (which was disgusting). This morning they were supposed to pick me up at 6am and the driver overslept although he cited an accident. The dispatcher was less than helpful.

This is the car service that Delta uses for transport to and from LGA if inconvenienced or bumped. I’ve taken quite a few car services during my 12 year stint in Manhattan and this is probably the worst. Pick-​up was mass confusion as the driver, Fauster, met me a departures (fine and smart move). We agreed on beginning of the terminal over the phone so I’m waiting. Call in five and he’s yelling at me, which I can barely understand, that he’s at the middle. It took awhile to coordinate exactly where he was. Not a huge deal, but not very professional. Then comes next morning I have my same driver pick me up at 4:30am for my 6am flight. I had originally requested 4:15 but he said I’d be fine with 4:30am. I call him at 4:30 when he’s not there and he says he’s ten minutes away. When he’s not there at 4:40 I call the main office to see what the real status is or if there is another driver available. The guy who picked up the phone, barely understandable as well, said they had no other drivers available and he was sure mine was on his way but had no way of knowing where exactly he was. So I call my driver again at 4:43 and he says he’s 2 minutes away. When pressed he says he’s on 34^th & 2^nd, which is not 2 minutes away. It’s more like 8 – 10 minutes away. By the time I called Über it was 4:48am and they were there by 4:50am. Never use this car service. They’re unreliable and unprofessional.

um does this place exist??? all the #‘s are non working!