Staples

Whenever I’ve been here, I have always been greeted by someone at the door, and at least one person does ask if I need help finding anything. It’s not the largest or flashiest Staples and sometimes I wish it held more, but I’ve always been able to find something that meets my needs here — and it is convenient for me, being the only Staples in the Woodside neighborhood — and that convenience makes up for it.
I went yesterday to have 20 pictures reproduced — I wasn’t ready, just had a bunch of picture albums with me, and had to spend time at the counter picking pics out and figuring out how many I wanted. I wrote everything down… and within an hour, I had my pics printed and the right number of each of them too! Staples is a print and copy center, not a photo lab, so I trimmed my own pics to avoid extra fees and save time… but they have everything there for you to do what you want. Also, while I was trying to figure out pictures, I overheard the staff constantly talking to each other helping each other prioritize and get to customers’ requests. They were NOT dawdling, though I guess if you’re from fast-​paced NYC you always appreciate seeing people run around while working, ha.
Guys, you can’t show up with zero idea of what you want, and if you have an important school project, no matter where you go for print jobs you have to account for hang ups. As for print jobs here (versus my photos), I can’t attest, though from my experience planning events, I know some people don’t understand how long it takes to actually get to a finished print product.

The service here is wretched. The staff will walk by you without acknowledging you, deliberately ignore you as you stand at a counter waiting for assistance, they are incredibly slow at ringing customers up, their movements are similar to patients heavily medicated with thorazine. Just remember, the 30 minutes of your life you spend trying to deal with these people you can never get back.

This place their printing section is so slow, I gave a printing job to one of their staff, I was one of the first person to come and that was a Saturday and they told me rudely oh this will not be done until Monday or Sunday, it was ok for me but how it was delivered was not nice.
I think as a customer staff should be nice to you and try to help you out so you keep coming back. I don’t like this Staples branch especially that staff that was rude to me. I will never come back to this Staples branch.

The counter girls who make the photo copies were nice and helpful.
The bathroom (at least the men’s bathroom) looked like a bomb went off in it. An explosion of male body hair, feces stained toilet paper and anger.
Management needs to have a serious talk with the staff about proper cleaning procedures. This easily constitutes an OSHA violation.
I’m not saying, that their business license should be pulled, but someone needs to contact corporate headquarters about this.
Everything else was fine however. They have many solid selections when it comes to printing supplies and paper stock.
Just please… please fix the bathrooms.

I wish I could give this place zero stars. Worst customer service ever! I was on hold for a half an hour to see if a package I ordered came in. When they finally found it I came to the store to pick it up but it was broken which they didn’t care to inform me. Now I ordered the item again (poor judgement on my part to try again) and supposedly they have next day delivery so when I got an email that my package arrived I skipped calling and went straight to the store only to find out that it was a delayed email from the first package. It’s almost been a week! Agh! So frustrating!

This place sucks… the staff sucks the parking sucks this place just plain sucks.

I came here the day before school to get some last minute supplies. There was a lot of staff on the floor helping everyone find what they needed, and all the staff was so polite! Everything I needed was in stock and available for a reasonable price.
The cashiers kept the line moving as quickly as possible. My cashier helped me sign up for a Staples rewards card, which I will definitely need in the future. I dreaded coming here, thinking it would fall victim to back-​to-​school chaos, but I left with a smile.

This review is specifically for the Verizon Wireless section of the store. I had no idea that it existed within the store! Amir and Brittney who helped me upgrade my phone were patient, funny, knowledgeable and prompt. They helped me understand what was covered in my new plan, and gave me absolutely no trouble accessing my plan (I’m on a family plan and my family is all in another state — other Verizon stores have not been very understanding about that). I am so pleased that this store within a store exists.
As for the Staples itself, the staff is always helpful and I find everything to be clean and well run. I’m glad it is so nearby and their hours are great!

Getting to this Staples can be a pain in the behind — especially if you are westbound on Queens Boulevard (that dang turning light is such a drag!) but it is one of the few staples in the area that actually has a parking lot!
The store is always well stocked, maintained, and staffed. The employees are very professional and helpful. And, what? The cashier helped me save some money? Sold!