C & T Auto Service

Used to be a good repair shop, but they have become inconsistent. I have been going there for years and started having issues with their repairs — the deal breaker for me is when they changed my fuel filter and didn’t even bolt it back in. I have determined that going there is like playing roulette.

We highly recommend C & T Auto for great service and value! You really can trust them to do a good job and be honest as to what is the problem. This place treats you like family (in a good way!) and always know us and remember our cars and situations. Although you never like spending money on car maintenance at least you feel better knowing you’re not spending more than you have to! C & T Auto is the only place we take our cars! Give them a try!

We have been loyal C&T customers for years. That is about to change. The last several times we’ve taken either of our cars in, we’ve paid to get extensive service done. Then we get the car home and discover either the problem isn’t fixed, there is a new problem, or the problem is worse than when we started. They always tell us that it was something we didn’t ask to have checked or something that went wrong after we left. I took a used car I just bought in for brakes and asked them to check the car over for other issues. Including the brakes I paid almost $ 1000. I picked it up and drove 2 miles home. When I got out there was radiator fluid pouring out. Took it back the next morning and was told I now need a new radiator. How it can be checked «thoroughly» and not need a radiator then the very next day it does need one is beyond me. They are either grossly incompetent or dishonest, or both! I realize we drive older cars, but that shouldn’t be an excuse for poor or dishonest service. If this is how they treat loyal customers, I will no longer be one.

Went there with $ 39 coupon to get sons car alignment done. Was told tie rods would have to be replaced for $ 300+$ 39.
Went to another shop and got alignment done for $ 69, no additional parts needed.

C&T is super reputable and I will continue to trust these guys. Just this morning, I had taken my car to America’s Service Station on Towne Lake Pkwy for an oil change and tire rotation on a coupon I had. While it was there, the Regional Manager, Adam, told me that I needed around $ 800 worth of work (valve cover gasket replacement and spark plugs) done. I insisted I’d wait to get it done, but when we got up there to pick up the car, we noticed the tire rotation was not done and called them on it and they came up with some lie about the tires not needing rotated. So then we took it over to Doug at C&T on Bascomb Carmel for a second opinion and he told me that my car didn’t need any work done at all and it was fine.