I’m only giving them one star because of the customer service. One bad experience is enough to make me not go back. A woman that I work with is very ill. I called Ny’s to have an arrangement delivered to her home from the department I work in. The arrangement was delivered on time, however, I noticed a discrepancy when my coworker sent me a picture of the flowers with a thank you note. The arrangement was missing lillies, something we specifically wanted with the flowers. I asked her to double check to see if they were hidden; no lilies. When I called Ny’s to question the difference between what was delivered and what was shown on the website, they gave me an attitude. They told me that they had lilies in stock and they were definitely in the arrangement. Zero lilies. I didn’t expect a whole new arrangement to be delivered… I only questioned the discrepancy. The woman’s snarky attitude was too much for me. She told me to bring the flowers back and they would add what was missing. So I should go to my coworkers home, borrow the flowers, drive to the florist, and then bring them back to my coworker? Unacceptable. I work for a large local company. I’ll be sure to never use Ny’s again.
Geralyn D.
Évaluation du lieu : 5 Cumberland, RI
I went here with my niece to pick out several arrangements for my sister’s wake(we did the traditional«mom,» «daughter,» «aunt,» etc.-type arrangements. The woman who we spoke with was helpful in explaining what is typical for funerals and the different arrangements they had for inside, on top of, and around the casket. She was also great at listening to what we were looking for in favorite colors and such. I had checked a few of their arrangements on their website before going in, and had an idea of what my total might be. We ended up getting more arrangements than I had anticipated, but the total cost still ended up at about what I expected, so there was no sticker shock. They delivered directly to the funeral home and placed the arrangements nicely. All the arrangements were beautiful and more full than I expected for the price we paid(and more full for the price than I’ve experienced when buying a gift arrangement at other places). I am extremely satisfied with my experience with Nys and with the final arrangements. The woman who helped us mentioned they are known for their funeral work. Indeed, they did a fabulous job.
Kelsey B.
Évaluation du lieu : 1 Uxbridge, MA
I went to NYS for the flowers for my wedding. I did not want a lot of flowers for my wedding and they are in the town I live in so I decided to try it. I sat down with the woman who works at the desk and she gave me extremely outdated books to look through. They did not have any recent books to look through for me to go off of. Thank god I brought pictures from Pinterest or else they would have had no clue what I was talking about. After showing them the pictures I explained that I only wanted a bridal bouquet(coral and white roses), 3 bridesmaid bouquets(coral roses), 4 rose corsages, and a flower arrangement for the sweetheart table. I had given them a swatch from my wedding so they could match up the rose colors as best as possible. The woman I sat down with was not very personable and was not easy to talk to at all. When my parents picked up my flowers the morning of my wedding I was less than impressed. The bouquets were already starting to wilt a little and the sweetheart table arrangement looked like something someone would put out for a funeral. I don’t get why they thought a group of 20 somethings year old would want a older looking arrangement. Overall, I would NEVER recommend them to anyone because they were not up to date with what people are requesting for weddings and the woman I dealt with had sub par personal skills.
Louie B.
Évaluation du lieu : 1 Franklin, MA
Went here because it was close to mom — they outsourced it to a place further away and then there were delivery issues and the arrangement was not at all like the picture
Mali T.
Évaluation du lieu : 4 Arlington, MA
I went to Nys about a month before my wedding to see if we could get some boutonnieres and 2 roses for a rose ceremony for a good price. They were happy to accommodate us with the order and they ended up coming out perfectly! I tried calling a week later after visiting them to get some pricing on bouquets but they were just out of my price range so I ended up making my own. My only problem with Nys was that one of the women that works there doesn’t really seem to know much about flowers and we had a lot of trouble communicating with her. The other two people who were there at the time were helpful though.
Nancy P.
Évaluation du lieu : 5 Billerica, MA
Excellent quality and just beautiful arrangements. You can count on getting a beautiful arrangement from Ny’s.